Physical Office
Possibility to be based in any Schneider Electric office in Spain or Portugal.
The Business Context
As electricity is expected to account for 50% of the world's energy by 2050, managing electrical assets is becoming increasingly critical, while the scarcity of skilled expertise is growing in the market.
Business uptime of our customers is our core priority. Our proactive electrical asset management approach prevents unplanned downtime and optimises maintenance activities and costs.
As the frontrunner in electrification, with the world's most extensive installed base and an expert network, we empower our customers to make a predictive impact, activating our electrical distribution, critical power and cooling assets and systems from day one.
With the sensors, the data and correlation analysis from multiple monitored assets and systems, we activate a predictive impact with the most accurate root cause analysis, insights and action plans so our customer can act autonomously or with the support of our experts, remotely and on site.
In Global Services, our main strategic goal is to drive Change and Adoption: Educate, build trust and advocacy for our key transformation – Active equipment systematically sold with digital and condition‑based service plans.
About the Position
The Installed Base Leader Iberia is responsible for maximizing the value of the installed base in Spain and Portugal by ensuring its quality, coverage, traceability, and commercial exploitation as a key lever for recurring, digital, and services business growth.
The role acts as the end‑to‑end Installed Base (IB) reference in Iberia, connecting data, processes, commercial teams, and operations, while aligning local initiatives with European and Global ambitions related to tracking, data quality, and installed base monetization.
Installed Base Ownership in Iberia
- Own and drive the local Installed Base strategy (tracking, cleansing, enrichment, and exploitation).
- Ensure proper definition, governance, and data quality of the installed base across corporate systems.
- Act as the single point of contact for all Installed Base topics in Iberia toward Europe and Global teams.
Data Quality & Governance
- Lead data quality initiatives (completeness, accuracy, duplication removal, asset archiving).
- Coordinate with Data Stewards, CSMs, FSRs, and Operations teams to continuously improve data reliability.
- Ensure alignment with global standards and frameworks (One IB, Data Governance, Track-to-Order T2O).
IB Tracking & Coverage
- Define and deploy the Iberia Installed Base Tracking Plan, aligned with coverage ambitions (tracked / serviced / under contract).
- Lead asset recovery, field tracking, and data-crunching campaigns.
- Monitor Installed Base KPIs and report progress and results to management.
Installed Base Monetization
- Work closely with Sales, Business Development, and Marketing to convert Installed Base into commercial opportunities (service contracts, renewals, upgrades, digital and recurring offers).
- Support the design and execution of Installed Base‑Driven Service Plans and vertical strategies.
- Prioritize accounts, segments, and technologies with the highest value potential.
Demand Generation Engines (DGEs)
- F2O (Field‑To‑Order): Ability to detect business opportunities through customer visits made by field technicians, proactively or in response to incidents requiring early attention.
- T2O (Track‑To‑Order): Systematically analyse opportunities in the information system that houses customers' installed base data to generate campaigns targeting modernization needs.
- CCC2O (Customer Care Centre‑To‑Order): Generate opportunities through technical support requests received by the Schneider Electric Call Centre.
What You Will Do
- Leverage non‑hierarchical influence across the organisation to channel opportunities through the appropriate commercial teams within Schneider Electric’s commercial structure in Iberia.
- Ensure complete traceability of the process from detection of a need to closure of the resulting business opportunity, identifying improvement opportunities at each critical stage.
- Define annual ambitions per DGE, maintain reliable business follow‑up during each evaluation period, and provide clear actions with transparent implementation timelines.
- Plan and prioritise actions based on the monetisation potential of each defined initiative.
- Affectively liaise with integral teams to localise commercial strategies, processes, and incentives, ensuring adaptation to local needs.
- Conduct regular business reviews with local, regional, and global stakeholders to identify gaps and formulate short‑, mid‑, and long‑term solutions, maximizing the DGE contribution to the Services business.
- Accurately highlight and forecast the funnel using the CRM tool Salesforce.com, ensuring resource alignment between commercial and delivery teams.
- Work with target segments to identify, understand, and define their requirements.
- Design and manage marketing content and sales enablement materials for delivery to sales, customers, and channels.
Qualifications
- Strong business acumen and experience with fundamental marketing concepts, tools & best practices.
- Minimum 3 years of experience in marketing or product management.
- Outstanding oral and written communication skills, with ability to simplify and convey technical and marketing concepts.
- High level of English business language proficiency; capable of autonomous technical discussion.
- Exceptional relationship and rapport‑building skills.
- Ability to analyse customer satisfaction data and develop corrective actions.
- Comfortable working as a team player with diverse groups in a fast‑paced, dynamic environment.
- Behavior fully aligned with Schneider Electric’s vision, openness, adaptability, and fast learning.
- Innovative and creative thinker.
- Availability to travel in Spain and Portugal up to 10% of working time.
Required Skills
- Marketing
- Market Analysis
- Segment Identification
- Customer Requirements Analysis
- Business Model Development
- Value Proposition Development
- Marketing Operations
- Performance Monitoring
- Channel Management
- Business Case Development
- Strategic Planning
- Campaign Development
- Marketing Tactics
- Voice of Customer Research
- Business Acumen
- Forecasting
- Pricing Management
- Margin Management
- Transactional Business Models
- Offer Data Management
- Supply Chain SIOP
- Product Training
- Product Marketing
- Product Lifecycle Management
- Social Media Marketing
- Marketing Automation
- Matrix Organization Collaboration
- CRM
- MS Office
- Decision Making
- Written Communication
- Communication Skills
- Influencing Skills
- Time Management
- Independent Work
- Listening Skills
- Teamwork
- Adaptability
- Learning
- Innovation
- Strategic Thinking
Equal Opportunity Statement
Schneider Electric Aspira to be the most inclusive and supportive company worldwide, offering equitable opportunities to all, everywhere, ensuring that every employee feels valued and is safe to bring their best selves. We reflect the diversity of the communities in which we operate and accept differences as one of our core values.
In Schneider Electric, we maintain the highest standards of ethics and compliance, believing that trust is a fundamental value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality, and cybersecurity.
Schneider Electric is an Equal Opportunity Employer. Our policy is to provide equal opportunities in recruitment, hiring, training, transfer, and promotion to all qualified individuals, regardless of race, religion, color, gender, disability, national origin, ethnicity, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
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