The Service Owner is accountable for the end-to-end health and performance of a portfolio of shared platforms.This role ensures platforms deliver business value while remaining compliant, cost-effective, and aligned with enterprise standards. The Service Owner acts as the single point of clarity across governance, lifecycle, and stakeholder coordination.What is expected from this role Act as a Service owner for platform value, balancing business needs, risk, and long-term sustainabilityDrive consistency and transparency across platform governance, lifecycle decisions, and vendor interactionsFoster strong collaboration across IT, business stakeholders, and peer service owners to enable seamless platform usageTasks And Responsibilities Centralize accountabilities for all managed platformsEnsure alignment with IT ways of working, strategy and architectureStrengthening compliance, governance, and risk management.Standardized processes, documentation, and lifecycle managementOptimizing cost efficiency and vendor managementManage the relationship with other service owners and POs that we share platforms withRequirements Strong understanding of enterprise architectures, cloud platforms, integrations, APIs, and data pipelinesExperience leading platform governance, technical audits, and risk managementProficiency in DevOps practices, CI/CD pipelines, monitoring frameworks, and automationAbility to define and enforce technical standards and lifecycle processesStrong cross‐team facilitation and the ability to drive technical alignment across multiple squadsDemonstrate strong business–technical translation skills with experience liaising across business, operational, and IT teams;
quickly learn new toolsincluding AI and automation solutionsExcel in a fast-paced, global environment through strong time‐management, independent problem‐solving, attention to detail, and fluent English communicationHold a relevant bachelor's degree, ideally with pharma experience or prior roles in digital marketing/SEM/SM within service delivery settings;
able to work hybrid from Sant Cugat and travel occasionallyBenefits Flexible working conditionsLife and accident insuranceHealth insurance at a competitive priceInvestment in your learning and developmentGym membership discounts
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