Description
Are you passionate about driving growth and building strong customer relationships? We are looking for a highly motivated Sales Account Manager to lead and expand our Household Product Coating portfolio within the Packaging Coatings Group across Spain and Portugal.
This home-office-based role combines technical expertise with commercial strategy, offering you the opportunity to make a real impact in a dynamic market.
In this role you will:
* Deliver Excellence: Ensure customer quality and service expectations are consistently met, reducing complaints and enhancing satisfaction.
* Drive Growth: Help us achieve and exceed ambitious sales and profitability targets.
* Expand Opportunities: Identify and grow sales with key accounts and new prospects.
Responsibilities
* Achieve commercial targets aligned with business strategies, including new business development, price adjustments, claim negotiations, inventory control, and accurate forecasting.
* Build and maintain strong relationships with key decision-makers, purchasing contacts, and technical teams at customer sites to deliver maximum value.
* Collaborate with Customer Technical Service teams to arrange line trials and provide technical assistance for product implementation.
* Develop and execute annual sales plans and strategic account plans in partnership with the Business Director and cross-functional teams.
* Identify and pursue opportunities to expand market share for household product coatings in Spain and Portugal.
* Prioritize and support scale-up trials for new technologies to ensure successful market entry.
* Prepare monthly sales and market reports, monitor competitive activity, and share insights with the Business Director.
* Attend trade shows, seminars, and deliver technical training to customers as needed.
* Handle product complaints, coordinate resolution between technical teams and customers, and ensure customer satisfaction.
* Maintain relationships with brand owners, co-suppliers, and equipment manufacturers to optimize coating performance.
Qualifications
* At least 5 years in Sales Account Management, preferably in technical or industrial sectors.
* Strong understanding of both commercial and technical aspects, with the ability to deliver value-added solutions that meet customer and company requirements.
* Fluent in Spanish and English (written and spoken).
* Proficient in computer applications, data analysis, and implementing corrective actions.
* Quick, independent decision-making and solution-oriented mindset.
* Willingness to travel extensively (50%+ of the time) across Spain and Portugal.