Description
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.
Key job responsibilities
- Create, oversee, and drive a culture of safety and wellbeing.
- Analyse and implement changes to keep quality and productivity at a consistently high level.
- Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility.
- Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence.
- Work collaboratively with management-level colleagues to standardise shift practices.
Basic Qualifications
- Experience in creating process improvements with automation and analysis, or experience in quantitative role (engineering, process re‑engineering, quality assurance)
- Experience driving projects to improve support‑related processes and technical support
- Experience running an effective operational excellence program
- Experience coordinating between technical teams, peers and business stakeholders
- Create, oversee, and drive a culture of safety and wellbeing.
Preferred Qualifications
- Bachelor's degree within last 12 months in Engineering, Technology, Science, Operations Research, Robotics, Mathematics, or related fields, or a Master's degree and experience working for Amazon or any Amazon subsidiary or affiliate
- Experience in logistics
- Experience working with the MS Office suite (Word, Excel, Outlook) and/or SQL in a professional environment
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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