Job Description Role: Application Operations
Location: Barcelona, Madrid, Zaragoza
About the Position For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities. Our deep understanding, insights, expertise and passion help our clients navigate an increasingly complex world, whether in our Corporate Bank, Private Bank, Investment Bank or Asset Management division. We are committed to fostering an inclusive and accessible work environment where everyone can thrive.
Responsibilities Provide Level 2 application technical support to ensure availability, stability and performance of critical systems.
Operate and support applications across Mainframe environments.
Monitor applications using observability tools and proactively identify, troubleshoot and resolve incidents and recurring issues.
Support change, release and incident management processes in line with internal controls and regulatory requirements.
Take ownership of specific application areas or processes and contribute to continuous improvement initiatives.
Qualifications Hands‐on experience in application operations, systems administration or production support in complex technical environments.
Deep background on mainframe systems including CICS, JCL, COBOL and DB2.
Experience working with OPC, EDITRAN, Omegamon and other IBM tools.
Demonstrable experience with zOS IBM environment.
Proficient in English (written and spoken business communication) with Spanish for local collaboration.
Benefits Well‐being support – counseling, mental health initiatives and a culture that encourages open discussion about mental health.
Physical health benefits – gym discount, annual medical check‐ups, standing desks.
Social connectivity – collaboration, inclusion and community-building initiatives.
Financial security – meal allowance, pension contribution plans, banking services for employees, flex compensation program.
Equal Employment Opportunity We welcome applications from all people and promote a positive, fair and inclusive work environment.
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