Your Responsibilities Provide remote and on-site technical support to the dealer network to ensure equipment operates efficiently Monitor and manage follow-ups on service campaigns and specific action items Translate and distribute technical documentation to the relevant stakeholders Participate in training sessions in Spain and Austria to maintain and enhance technical expertise Deliver hands-on technical training covering repair and commissioning of equipment to dealer personnel as needed Your Qualifications A degree in Mechanical, Electronic, or Industrial Engineering, or a related field, with at least 3 years' experience in after-sales service or maintenance of heavy machinery Strong technical expertise in mechanics, hydraulics, and electronic systems, including troubleshooting with diagnostic tools Proven ability to provide exceptional customer service, managing complex situations under pressure while ensuring quality standards both remotely and on -site Excellent teamwork skills with a collaborative mindset and focus on achieving shared goals Fluency in Spanish (C1) and English (C1 level) both spoken and writen WE OFFER Comprehensive Benefits: Competitive salary package, medical insurance, and access to the Inspiring Benefits platform with exclusive discounts and perks Well-being & Lifestyle Support: PALFit Action program, fresh fruit weekly at all office locations, and a positive, friendly work environment Learning & Development: Access to 21,000+ Udemy Business courses, technical and professional skill-building, and various training opportunities Real-World Experience: Hands-on involvement in real projects from day one, with guidance from a dedicated mentor Collaborative Culture: Integration into a proactive, supportive team that values open communication and teamwork Are you interested in the position and still have questions? Please do not hesitate to contact us.