Overview
Associate Director, IT Business Partner at Novartis — Location: Barcelona, Spain. Relocation Support: This role is based in Barcelona, Spain. Novartis is unable to offer relocation support; please only apply if accessible.
Responsibilities
* Represent Europe in global product discussions, ensuring local needs are prioritized in the roadmap
* Translate business needs into IT solutions aligned with the DDIT product portfolio
* Act as a strategic liaison between regional stakeholders and global product teams
* Drive adoption of patient services products across European markets
* Ensure product lifecycle success through close collaboration with global leads and business owners
* Contribute to technology strategy and solution discovery to support business objectives
* Foster strong relationships with senior stakeholders to ensure alignment and value delivery
Qualifications
* Proven experience in commercial IT within a multinational or regional pharmaceutical environment
* Strong understanding of digital marketing platforms, including Salesforce Marketing Cloud and content management systems
* Demonstrated ability to manage IT projects across international landscapes
* Excellent communication and interpersonal skills, with experience engaging senior stakeholders
* Strategic thinker with a track record of influencing without authority
* Fluent in English, both written and spoken
* Experience in patient services or customer engagement solutions
* Ability to collaborate across boundaries and drive alignment between global and regional teams
Position details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Information Technology
* Industries: Pharmaceutical Manufacturing
Benefits
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally.
Diversity & Inclusion
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
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