Responsibilities & Duties (80%)
Create product specification plans and documentation based on the requests as provided by the customer or Sales team.
Provide internal and external technical support to customers to clarify specification issues and support the successful project completion.
Develop project solutions according to the standard framework, ensuring quality, efficiency, and appropriate timescale of the project in coordination with the Sales Engineers.
Create and ensure appropriate project documentation and information management in the relevant internal and external systems.
Supervise all customer orders with regards to technical fir to the project definition, as identified in the design phase of the projects, to avoid after sales issues.
Suggest, develop and maintain appropriate tools to improve the pre-sales support and documentation.
Coordinate and control outsources design office resources, keep record of their work, and be first point of contact for invoice control.
Support the tracking and reporting of project conversion ratios.
Qualification & Experience
Relevant University Degree or equivalent practical and vocational knowledge and experience
3-5 years of relevant experience in the field
Strong skills working with CAD tools and other relevant design software
Knowledge & Skills
Proficient understanding and know how in processes, technologies, products or other relevant field of expertise
Effective utilization of recognized planning, analytical or conceptual principles and techniques
Understands impact of legislation and law regulations relevant to the business or function
Other Specific Requirements
Strong communication and interpersonal skills
Ability to work under stress
General Responsibilities(20%)
To be cost effective in all contracts and purchasing undertaken in the department.
Proactively look to take cost out of department / business through efficiency and automation.
Compliance with Panasonic's Policies, Processes, and Procedures.
Partaking of all corporate requirements e.g. ISM. CSR, Antibribery & Corruption, Competition Law
Benchmarking activities
General administration
Undertaking of any project within the skill set of the position
Attendance of required training
Undertaking of business trips
Always keep safety in mind and act in a safe manner
Ensure H&S breaches are reported
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