Key Responsibilities
Lea el resumen de esta oportunidad para comprender qué habilidades, incluidas las habilidades interpersonales relevantes y el dominio de paquetes de software, se requieren.
Client & Site Management
Act as the main point of contact for a dedicated customer site.
Lead and coordinate regular client meetings, operational reviews, and planning sessions.
Ensure high levels of customer satisfaction, trust, and long‑term relationship stability.
Manage day‑to‑day communication with the client, anticipating needs and resolving issues proactively.
People & Operations Management
Coordinate and support onsite service teams (technicians, operators, internal stakeholders).
Ensure effective planning, scheduling, and prioritisation of activities at site level.
Lead internal coordination between service, technical, and support functions.
Drive strong engagement, communication, and collaboration across all parties involved.
Planning, Coordination & Continuous Improvement
Own site‑level planning, execution follow‑up, and performance monitoring.
Ensure alignment with contractual commitments, safety standards, and operational KPIs.
Identify opportunities to improve processes, communication flows, and service efficiency.
Commercial Support (Secondary)
Identify upselling or cross‑selling opportunities in close collaboration with sales.
Support commercial initiatives when relevant, but without primary sales targets.
Contribute to contract renewals and long‑term account stability.
Who You Are
A strong relationship manager with excellent communication and coordination skills.
Comfortable leading meetings, aligning stakeholders, and managing expectations.
Service‑oriented, reliable, and focused on long‑term partnerships.
Structured, organised, and confident managing complex operational environments.
Commercial awareness is a plus, but not the core of the role.
Qualifications & Experience
Experience in account management, site management, operations coordination, or service management roles.
Proven exposure to client‑facing environments, ideally in industrial, high‑tech, or site‑based operations.
Strong people and stakeholder management skills.
Background in water treatment, industrial services, or technical environments is a plus.
Fluency in Spanish and English.
Availability to be regularly present onsite.
Preferably based in Aragón area (Zaragoza) or willing to relocate/commute.
Our Commitment to a Culture of Inclusion & Belonging
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. xpzdshu Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
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