Customer Service Intern (German Speaker) – Barcelona
German-Speaking Internship | Customer Service | Business Operations
Keysight Technologies is looking for a German-speaking Customer Service Intern to join our multilingual Business Center in Barcelona.
This 6-month internship offers a great opportunity to gain hands-on experience in customer service, order management, and sales operations within a global technology company.
As a Customer Service Intern, you will work closely with sales teams, logistics, manufacturing, and finance, supporting customers and partners across Europe while learning how international business operations work.
If you are interested in international business, customer operations, and working in a multicultural environment, this internship could be a great next step.
About Keysight
Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization.
Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum computing, aerospace, defense, and semiconductor markets for customers in more than 100 countries worldwide.
Our culture encourages curiosity, collaboration, and continuous learning, enabling people to grow and contribute to meaningful technological advances.
What You'll Do
As a Customer Service Intern, you will support the daily activities of the Business Center team and learn how customer service connects with sales, logistics, and operations.
Your responsibilities will include:
* Managing customer requests and order status
* Creating quotes for Keysight partners and distributors using Salesforce CRM
* Processing orders in Oracle DBMS
* Tracking deliveries and updating customers
* Supporting invoicing and order-related questions
* Collaborating with Sales, Logistics, Manufacturing, and Credit & Collection teams
* Providing administrative support (reporting, documentation, follow-ups)
* Contributing ideas to improve customer experience and internal processes
You will gain exposure to the full order-to-cash business process, a key element of global business operations.
Internship Details
* Location: Barcelona, Spain
* Start date: ideally beginning of September
* Duration: 6 months (September – February)
We strongly prefer candidates from universities in Barcelona, as this often supports long-term development opportunities.
However, we remain open to international students, and as in previous rounds we may hire interns from different countries.
What We're Looking For
Required
* Currently studying or recently graduated in Business, International Business, Communications, or similar fields
* German (mandatory)
* English (mandatory)
* Strong organizational skills and attention to detail
* Proactive attitude and willingness to learn
* Ability to work in a multicultural team
Nice to have
* Additional European languages
* Interest in customer operations, CRM, or sales processes
What We Offer
At Keysight, interns gain real experience in a global technology company while developing valuable professional skills.
You can expect:
* Practical experience in customer service and business operations
* Insight into the end-to-end customer service process
* Collaboration with international teams
* Flexible working hours and hybrid work options
* Competitive internship salary
* Individual training and development opportunities