The InternationalKey Account Manageris responsible for developing and managing strategic relationships with key global and regional clients to drive long-term growth and profitability. This role involves overseeing international accounts, coordinating cross-border activities, and aligning internal resources to meet customer needs and expectations.
Role and Responsibilities
1. Develop and execute strategic account plans for assigned international key clients, ensuring alignment with business objectives
2. Build and maintain strong, long-term relationships with key decision-makers across multiple geographies
3. Act as the primary point of contact for all client-related matters, ensuring high levels of customer satisfaction and loyalty
4. Identify and capitalize on growth opportunities within existing accounts, including upselling and cross-selling
5. Monitor international market trends, competitor activity, and customer insights to inform business strategies
6. Manage contract negotiations, pricing structures, and service agreements in alignment with company policies and profitability targets
7. Ensure the timely and successful delivery of products/services according to client expectations and global standards
8. Provide regular account performance updates, sales forecasts, and strategic recommendations to senior management
Skill Requirements/Preferences
9. Around 4 years of professional experience in consulting, preferably with exposure to international clients or cross-functional projects. Strong analytical and problem-solving skills
10. Ability to align market opportunities with the company’s long-term goals
11. Skilled in managing multiple projects with tight deadlines, including top-management reporting
12. Collaborative mindset to work with internal and external stakeholders
13. Strong communication, research, presentation and creative skills
14. Full knowledge of MS Office required including Excel, PowerPoint, Word
15. Must be creative and be able to think outside of the box
Education Requirements
16. Bachelor’s and master’s degree is required