Mercier Consultancy MD is excited to offer an opportunity for a Dutch/Flemish Speaking Customer Service Representative for Booking.Com with paid relocation to Greece. In this role, you will provide exceptional customer support to Booking.Com users, assisting with their inquiries, bookings, and any issues they encounter. Join a dynamic team and take advantage of a fully supported relocation to a vibrant and beautiful country.
Key Responsibilities
Provide prompt and professional customer service in Dutch/Flemish to Booking.Com customers
Assist customers with booking inquiries, modifications, cancellations, and general support
Handle customer complaints and resolve issues efficiently to ensure customer satisfaction
Communicate effectively through phone, email, and chat channels
Maintain up-to-date knowledge of Booking.Com services, policies, and procedures
Collaborate with internal teams to ensure seamless customer service delivery
Requirements
Fluency in Dutch/Flemish (spoken and written) is mandatory
Proficiency in English is required
Previous experience in customer service, preferably in the travel or hospitality sector, is an advantage
Strong communication and interpersonal skills
Ability to handle difficult situations and find effective solutions
Positive attitude, flexible, and able to adapt to a new cultural environment
Willingness to relocate to Greece with full relocation support provided by the company
Benefits
Competitive Monthly Salary
Fully Paid Training
Fully Paid Relocation Package
Monthly Performance Bonus
Health Insurance
2 Extra Salaries Per Year
And Much More..
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