AWWG is the global fashion group which integrates the brands Pepe Jeans London, Hackett and Façonnable, and is the licensed distributor for Tommy Hilfiger and Calvin Klein, DKNY, Donna Karan, Karl Lagerfeld in Spain and Portugal.
The Project!
You will be part of our dynamic and dedicated International Customer Service team within our Operations department, servicing our International customers worldwide. You will follow up the whole order to cash process of Arica and ME accounts.
What will the role entail?
* Order entry & follow up
* Order book management / orders to cash conversion
* Responding to the customers’ queries by telephone or email
* Responding to sales agents queries by telephone or email
* Handling international customers’ complaints and returns
* Liaise with Sales, Logistics and Finance (CC)
* Temporarily support Credit Control
What do we offer?
* Great international working environment.
* Remote Work on Fridays.
* Discount on the brands of the Group.
Requirements of the position:
* University degree in Business or similar with knowledge of International Trade. International trade technician (Comex).
* Minimum 1-2 years of experience in a similar position.
* Languages: English and Spanish. French will be a plus.
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