*Fluency in both English and Spanish is required, including read, write, and speak.
*CVs must be submitted in English.
Oracle
At Oracle our mission is to help people see data in new ways, discover insights, and unlock endless possibilities. Organizations in all industries and of all sizes rely on Oracle to help them succeed. Learn how your work can have a truly global impact and influence the lives of billions of people every day:
GenO
Are you passionate about changing lives through technology and driving innovation? Are you eager to learn, grow, and succeed in shaping your future? We’ll help you find your calling and kick-start an extraordinary career in a leading company as Oracle is.
Generation Oracle (GenO) is Oracle’s brand new career development initiative, focused on identifying and advancing early-in-career and returnship talent. GenO delivers learning, continuous development and clear, accessible career paths whilst offering the opportunity to influence and help steer our business into the future
Become an Advanced Services Engineer and help our customers to make well informed decisions regarding the implementation, management and use of Oracle technologies.
As part of the Oracle Customer Success Services team, you will be a member of the international network of experts, who will contribute to global technology driven initiatives and innovation programs for continuous service improvements.
Join us as a Application Support Engineer
* Participate in installing and configuring Oracle middleware and analytics software
* Assist in automating routine middleware tasks using scripts and tools
* Help set up middleware & PaaS environments for development, testing, and production
* Support in monitoring and analyzing middleware and analytics performance
* Troubleshooting, work on root cause analysis, assist resolving on middleware and analytics products.
* Share Oracle best practices and reduce operational risks
* Engineers in Customer Success Services support Oracle’s largest customers, fostering long-term relationships and operational improvements
* Advanced Services Engineers (ASEs) enhance Oracle environments by leveraging support-based knowledge and customer experiences, helping clients maximize value from Oracle solutions
Job Description
* Engineers in Customer Success Services support Oracle’s largest customers, fostering long-term relationships and operational improvements. Advanced Services Engineers (ASEs) enhance Oracle environments by leveraging support-based knowledge and customer experiences, helping clients maximize value from Oracle solutions.
* Click here for more information about CSS
What You'll Do
* Learn from experts and contribute to customer value through Oracle’s global network.
* Use Oracle tools and resources to stay updated on innovations.
* Collaborate with Oracle experts on customer projects.
* Understand client needs and align them with Oracle solutions.
* Learn to design solutions using Oracle technology and best practices.
* Support long-term customer relationships with CSS.
* Solve problems with guidance, following Oracle policies.
* Manage time effectively, working individually and in teams.
* Communicate technical concepts; Oracle product knowledge is a plus.
* Maintain a professional demeanor.
* Be available for scheduled out-of-hours operations when required
What you’ll bring
* Bachelor’s degree in engineering, computer science, telecommunications or similar or up to 2 years of relevant experience
* Technical aptitude with an interest in cloud technologies ( Artificial Intelligence, Blockchain, Machine Learning, DevOps, Security, Terraform, and Oracle Cloud infrastructure ) and programming (Python)
* Enthusiasm and dedication to tech hobbies is valued. (E.g. website development, hobby programming, developing an APP, and self-driven exploration of technology and cloud computing (Oracle, Amazon, Azure, Google)
* Fluency in English with strong communication skills
* Openness to innovation and new challenges
* Adaptability and confidence in navigating change
* Proactive, results-driven mindset
* Resilience and ability to work under pressure
* Strong organization, negotiation, and planning skills
* High energy, with a positive and engaging approach
* Team-oriented with a passion for achieving both individual and group goals
* Critical thinker with problem-solving skills
* Passion for customer success
What we’ll give you
* Investment in your professional development with access to Oracle’s network of experts
* A fun, flexible work environment for a great work-life balance
* An inclusive, multicultural community that values fresh perspectives
* A buddy program with a senior expert for guidance
* Clear career progression based on performance and development
* Exposure to diverse customers across multiple industries
* Competitive pay and excellent benefits to support your success
At Oracle, we don’t just respect differences—we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.
Career Level - IC1