My client is a SaaS, well-funded AI-driven marketing software vendor:
Headquarters in the US and UK with offices across Europe and the USRecently secured over $165M in fundingExpanding globally with over 190 employeesInnovative product in a growing industryServing over 2000 clients, including leading retailers and brands like Amazon, Microsoft, SamsungIn-house AI team providing cutting-edge AI-driven technologiesThey are seeking a tech-savvy Customer Success Manager to manage key strategic enterprise clients. The role involves driving revenue through retention and upselling, requiring proactive, confident, and technology-interested candidates with a commercial focus.3+ years of account management experience managing renewals and upsell / expansionStrong drive and passion to learn and explain new technologiesExperience with SaaS vendors or marketing automation / technologyExperience using CRM tools to manage and forecast renewal / upsell opportunitiesThe role offers a salary of up to €75,000 depending on seniority, plus bonus and benefits. It is a remote position, allowing you to work from home.The company culture is relaxed, professional, and energetic, with ambitious and driven colleagues.If interested, please send your resume for this exciting opportunity.Keywords:
SaaS solution, SaaS software, Software as a Service, API integration, SOAP, REST, CSS, HTML, JavaScript, artificial intelligence, AI-driven, Digital platform, E-commerce, Digital Analytics, Text Analytics, LifeRay, Magento, Magnolia / Sitecore, CRM / Dynamics CRM, Salesforce, Marketing Automation, Digital Marketing, Adobe, MarTech, Marketo, Eloqua, Hubspot, AdTech, upselling, account management, customer success, account development, CRO, conversion rate optimization, retention, renewals.Benefits:
Work from home opportunitiesSalary:
70,000 - €80,000 per yearApplication Question(s):
Do you have a STEM degree or technical skills?Education:
Bachelor's degree (required)Experience:
CSS / HTML :
1 year (required), Managing renewals and upselling :
3 years (required), Working for a SaaS company :
2 years (preferred)El anuncio original lo puedes encontrar en Kit Empleo :
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