Who We Are
\nBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation‑inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom‑line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading‑edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.\n
What You’ll Do
\nAs Research Sources Coordinator, you will support the day‑to‑day management of BCG’s external research and data sources as part of the Content Management function. You will work closely with the Sources Lead and Sourcing Manager to help ensure research providers are available, compliant, and aligned with business needs.\n
You will take ownership of key operational process flows across the research source lifecycle, from contracting initiation through invoicing and payment coordination, ensuring accuracy, timeliness, and compliance with internal standards.
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You will support the management of a portfolio of research source providers across regions, including renewals, access updates, and coordination activities to help ensure continuity of service. You will assist with supplier evaluations, internal business reviews, and planning activities related to research sources.
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You will coordinate closely with Legal, Finance, Procurement, and external vendors to ensure contractual commitments are understood, tracked, and fulfilled. You will help clarify contractual terms, access rights, and invoicing questions, escalating to the appropriate contracting team member where interpretation or negotiation support is required.
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You will help gather and analyze usage and supplier information to support decision making, optimisation efforts, and renewal planning. You will support identification of usage or cost optimisation opportunities and help prepare materials for stakeholder discussions and supplier interactions.
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You will own regular reporting processes, maintaining accurate dashboards related to contracts, renewals, usage, and financial commitments. You will support audit activities by ensuring documentation, approvals, and access records are complete and traceable.
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You will coordinate across teams and geographies to support sourcing activities, reviews, and transitions. You will follow established processes and guidelines, escalating issues, risks, or questions as needed. You will contribute to reinforcing appropriate sourcing and usage behaviours across stakeholders by sharing guidance and responding to inquiries.
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As required, you will help manage the research sources service desk, responding to user queries, resolving access issues, tracking tickets to closure, and escalating complex matters appropriately. You will also help organise and coordinate training sessions for internal users and, where relevant, external stakeholders to reinforce proper usage, access processes, and compliance expectations. You will monitor and escalate service disruptions, access incidents, or invoicing discrepancies to ensure timely resolution.
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WHAT YOU’RE GOOD AT
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- You manage operational tasks reliably and with attention to detail.
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- You organise information and track actions across multiple activities.
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- You communicate clearly and professionally with internal stakeholders and vendors.
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- You analyse basic usage and management information to support decisions.
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- You follow established processes while adapting to changing priorities.
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- You collaborate effectively within a integral, team‑based environment.
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- You know when to escalade issues or seek guidance.
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- You manage end‑to‑end operational workflows with discipline and accuracy.
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- You maintain clear documentation and reporting to support audits and governance.
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- You provide responsive and professional front‑line support to users.
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What You’ll Bring
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- An undergraduate degree with strong academic achievement.
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- Two to four years of relevant professional experience, ideally within a professional services or similarly complex environment.
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- Basic knowledge of the information and research provider landscape.
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- Introductory understanding of content rights management and copyright concepts.
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- Exposure to vendor interactions or contract support activities.
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- Strong organisational, analytical,