HRIS Technical Application Specialist (With Italian Language)
The Company
At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world.
We are looking for an HRIS Technical Application Specialist to join our team of around 1,700 people worldwide to help us enhance the traveller's journey for millions of holidaymakers. If you are passionate about maintaining the smooth operation of HR systems, resolving user issues, and collaborating with other departments to improve system performance, keep reading, as you might be the perfect fit for this role.
Job Description
Working model : hybrid
Team : You will join the Application Engineering – People & Process Automation team within the Technology department.
Level : Professional (working in teams or individually on projects, focusing on technical / discipline knowledge rather than managing people)
Location : Spanish territory
Contract : Permanent – full-time (36 hours / week)
Languages : Mandatory high proficiency in both English and Italian
Responsibilities :
* Provide first-level support for HRIS-related inquiries, including troubleshooting and resolving issues related to system access, data entry, and functionality.
* Respond to user requests via ticketing system, ensuring timely resolution and escalation of complex issues.
* Assist with configuration, maintenance, and upgrades of HR systems to ensure optimal performance.
* Monitor and resolve system errors and integration issues with other systems (e.g., payroll, benefits, recruiting, learning).
* Collaborate with HR teams to develop and implement system improvements and enhancements.
* Maintain and update user access rights and permissions according to company policies and security standards.
* Create and update documentation, including user guides, FAQs, and training materials.
* Train end-users and provide guidance on HRIS processes, best practices, and system features.
* Assist in testing system updates, enhancements, and new module implementations.
* Ensure compliance with data protection regulations.
Qualifications :
* Bachelor's degree in Information Technology, Human Resources, or a related field (or equivalent work experience).
* 2-3 years of experience in HRIS support, HR, IT, or related roles.
* Strong knowledge of HR processes and systems, including payroll, benefits, and talent management systems.
* Excellent problem-solving and troubleshooting skills.
* Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
* Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
* Experience with ticketing systems (e.g., Jira, Confluence) is a plus.
* Attention to detail and a commitment to data accuracy and security.
* Fluent in English (written and spoken).
* Knowledge of Zucchetti HRIS and familiarity with learning and performance applications (e.g., Docebo, Culture Amp).
* Knowledge of Google Suite (Gmail, Sheets, Slides, etc.).
* Experience in system administration or HRIS implementation projects.
* Experience working in an international environment.
Additional Information
Work environment : Inclusive, friendly, and international (colleagues from +10 countries and over 48 nationalities)
Work hours : 36 hours / week, with a half-day on Fridays, flexible start and end times (core hours 10 : 00-16 : 00)
Remote work : Possibility to work from anywhere for a defined period annually, according to local regulations
Learning and development : Half a day on Fridays for deep work, personal growth, and training; access to e-learning platforms like O'Reilly, Udemy, Coursera, and internal training content.
Perks : 2 paid days off annually for volunteering, social events, travel discounts, staff fares, and support for life events.
Selection process : HR interview, 1st technical / soft skills interview in Italian, and possibly a final interview with manager and director. Details may vary.
Our commitment : We value diversity, inclusion, and equal opportunity, reflecting the communities we serve.
Eligibility : Confirm legal right to work in the country without visa sponsorship. Submit your resume in English.
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