Description
Key Responsibilities May Include:
1. Manage and develop strategic customer relationships, ensuring alignment with CHEP’s growth objectives and delivering on revenue and satisfaction targets.
2. Collaborate with commercial leadership and internal teams to create and implement strategic account plans focused on growth, cost reduction, and sustainability.
3. Lead contract negotiations and commercial tenders to secure favorable terms while meeting customer and business objectives.
4. Conduct regular business reviews with customers to ensure compliance with audit plans and maintain accurate asset management records.
5. Monitor account performance metrics, including customer satisfaction (NPS), and develop action plans to address areas needing improvement.
6. Build and maintain strong networks within customers’ organizations, driving strategic initiatives to enhance supply chain efficiency.
7. Identify and secure new business opportunities through proactive networking and leveraging existing customer relationships, ensuring a robust sales pipeline.
8. Drive revenue retention and expansion by fostering long-term partnerships and managing customer relationships through effective communication and tailored solutions.
About the Role
Position Purpose:
Manage and grow a portfolio of large and complex customer accounts to ensure retention, profitability, and long-term customer satisfaction.
Lead strategic relationships and identify new business opportunities, driving revenue growth and optimizing asset productivity.
Act as the primary contact for key customers, delivering customized solutions and building strong, lasting partnerships.
Key Responsibilities May Include:
9. Manage and develop strategic customer relationships, ensuring alignment with CHEP’s growth objectives and delivering on revenue and satisfaction targets.
10. Collaborate with commercial leadership and internal teams to create and implement strategic account plans focused on growth, cost reduction, and sustainability.
11. Lead contract negotiations and commercial tenders to secure favorable terms while meeting customer and business objectives.
12. Conduct regular business reviews with customers to ensure compliance with audit plans and maintain accurate asset management records.
13. Monitor account performance metrics, including customer satisfaction (NPS), and develop action plans to address areas needing improvement.
14. Build and maintain strong networks within customers’ organizations, driving strategic initiatives to enhance supply chain efficiency.
15. Identify and secure new business opportunities through proactive networking and leveraging existing customer relationships, ensuring a robust sales pipeline.
16. Drive revenue retention and expansion by fostering long-term partnerships and managing customer relationships through effective communication and tailored solutions.
Experience:
17. Strong sales and account management experience in a similar role
18. Knowledge of or working history in the food or food processing industry
19. Experience in the supply chain
20. Proven track record.
Skills & Knowledge:
21. Bachelor or equal true experience
22. Strong communicator
23. Solution selling
24. Project Management
25. Presentation Skills
26. Technical insights – especially on customer operations and support fill and discharge trials.
27. Knowledge of Sales Force.
Languages:
English
Desirable any other European Language.
Remote Type
Hybrid Remote
Skills to succeed in the role
Adaptabilité, Apprentissage actif, Croissance des revenus, Curiosity, Développement collaboratif, Développement d'entreprise, Empathie, Gestion de contrat, Gestion de relations, Gestion des comptes, Informations de marketing, Initiative, Intelligence émotionnelle, Littératie numérique, Négociation, Propositions de valeur, Prospection, Résolution de problème, Satisfaction du client, Sens des affaires, Travail interfonctionnel, Ventes stratégiques
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at