We're looking for a dedicated, fashion retail passionate and experienced Concession Manager to lead our team in ECI VALENCIA !
Please note that it's a fixed-term contract for 6 months.
Key Responsibilities:
1. Deliver an Exceptional Customer Experience:
* Be our Brand Ambassador, welcoming and assisting customers with personalized service throughout their visit.
* Use your knowledge of our products and expertise in fashion to provide tailored advice and a memorable shopping experience.
* Foster customer loyalty and ensure complete satisfaction.
2. Drive Sales Performance:
* Maximize sales through strategic analysis of key performance indicators (Top, Flop, CR, ATV, UPT, etc.).
* Oversee stock management, ensuring accuracy and conducting regular inventories.
* Manage and optimize the store's trading budget, aiming to meet and exceed sales targets on a weekly, monthly, and yearly basis.
3. Lead and Inspire Your Team:
* Play an active role in recruitment, onboarding, and training of new team members.
* Set and manage daily sales goals, creating a motivating environment with custom goals and challenges.
* Support the professional development of your team through regular assessments and coaching.
4. Ensure Seamless Store Operations:
* Plan schedules and manage store zoning to optimize efficiency.
* Implement visual merchandising in line with brand guidelines to maintain a high standard of presentation.
* Ensure the store operates smoothly, maintaining the brand's high standards at all times.
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