Job Overview
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Join a leading multinational BPO technology company in Malaga, Spain, as a Swedish‑Speaking Technical Support Advisor. Provide 1st‑level IT support and collaborate with 2nd‑level support teams and external providers.
Requirements
Fluent in Swedish (C1 level) both written and spoken
Good command of English (B2 level)
Experience in 1st or 2nd level IT support
Strong knowledge of Windows 10, Office 365, MS Teams
Familiarity with ITSM ticketing systems (ServiceNow preferred)
Analytical mindset and problem‑solving skills
High customer service orientation and attention to detail
Willingness to learn and develop technical skills
Benefits
Competitive salary based on xhfqzwm experience and performance
Full paid training on company tools and processes
Career development programs and specialized courses
Friendly and dynamic work environment
Guidance and support for career growth
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