We’re hiring: Inbound Sales Development Representative (SDR)
Location: Madrid (1 day in-office)
Contract: Permanent
Competitive salary: €30,900 fixed + 30% bonus
Language: Fluent English and Spanish required
About Mapal
Mapal is a fast-growing B2B SaaS company transforming the hospitality and foodservice industry through innovative digital solutions. Our platform helps multi-site operators streamline operations, optimize workforce management, and improve performance at scale. With a strong presence in Europe and ambitious growth plans, we are building a high-performing team to support our next phase of expansion.
Your mission
As an Inbound SDR, the role acts as the first touchpoint for prospects engaging with Mapal. The mission is to qualify inbound leads, understand business challenges, and convert interest into high-quality opportunities for the Sales team. This position plays a key role in aligning Marketing and Sales, ensuring a seamless and efficient lead journey.
Key responsibilities
* Manage and qualify inbound leads generated through marketing campaigns, website, and events
* Evaluate prospect fit, needs, and level of interest to prioritize opportunities
* Engage with prospects via phone, email, and social channels
* Book qualified meetings and product demos for Account Executives
* Represent Mapal at trade shows and professional events across Spain and Europe
* Maintain accurate and up-to-date records in the CRM (Salesforce or similar)
* Collaborate closely with Marketing and Sales teams to improve lead quality and conversion rates
* Share insights and feedback to continuously refine targeting and qualification processes
What we’re looking for
* 3-5 years of experience in an SDR, BDR, or similar commercial role (ideally in SaaS or tech)
* Fluent English and Spanish mandatory
* Strong ability to qualify leads and identify business opportunities
* Excellent communication and interpersonal skills
* Proactive, organized, and results-oriented mindset
* Comfortable in a fast-paced environment
* Experience with CRM tools
What we offer
* An opportunity to join a growing, international environment
* A collaborative, dynamic, and supportive team culture
* Hybrid work model (1 day in-office)
Why join Mapal?
At Mapal, there is a real opportunity to make an impact while developing a career in sales. The culture is built on ownership, collaboration, and continuous learning, with a strong focus on helping teams grow and succeed.