Front Office Agent Melia Benidorm, Benidorm
Benidorm, Spain
About Melia
"El mundo es tuyo con Melia" Joining Melia means embarking on a borderless journey with endless growth and training opportunities. Feel part of a large family while working in many countries. Melia Benidorm offers stunning skyline views, tropical gardens, and a spectacular pool. Located on the cosmopolitan Costa Blanca, our hotel provides a perfect balance of leisure and business for all types of guests, including families, couples, and business travelers, with all amenities during their stay.
Job Mission
You will greet guests at reception, handle check in/check out procedures, answer phone calls, and assist guests with their needs. Your goal is to ensure an exceptional guest experience while maintaining brand standards at all times.
What We Are Looking For
1. Minimum of one year of experience in a similar hotel position.
2. Training in Tourism or related fields.
3. High level of Spanish and English.
4. Knowledge of SIHOT is a plus.
5. Strong customer focus and excellent communication skills.
6. Creativity and problem solving abilities.
7. Organizational skills and teamwork.
8. Flexibility and a positive attitude.
Why Join Melia?
Enjoy our My MeliaRewards loyalty program, offering exclusive benefits for employees. Also, benefit from My MeliaBenefits including flexible compensation, exclusive discounts, a healthy lifestyle, and social initiatives. Be proud to belong to Melia, as we are proud of you.
Our Values
At Melia Hotels International, we believe in equal opportunities and value diversity. We do not discriminate based on disability, race, religion, age, or other protected reasons. Diversity and inclusion are key to our success. We also promote sustainable growth through a socially responsible team, guided by the motto "Towards a sustainable future, from a responsible present."
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