The IS/IT Specialist at Celeo ensures the effective and strategic management of the organisation's information, optimising processes related to its management, while supervising technology-related projects and applying basic systems skills to solve technical problems.
Responsabilities
* Design, implement and supervise information management strategies.
* Coordinate and lead projects related to the improvement of information and technological processes.
* Ensure the integrity, confidentiality and availability of information within the systems.
* Implement basic solutions to technical problems and collaborate with specialised systems teams.
* Monitor compliance, privacy and regulatory standards in information management and data protection together with Quality Dept and Legal Dept.
* Develops and maintains documentation of information technology systems and applications and coordinates incorporation of documentation within applications (e.g., online help)
* Responsible for the design, installation, implementation, configuration, administration and integration of solutions that will meet business needs.
* Manage helpdesk service.
* Evaluate new technologies on a consistent basis to see if implementation is compatible with existing systems.
* Resolve technical problems as they arise.
* Monitor and test application performance for potential bottlenecks, identify possible solutions, and work to implement those fixes
* Inform various stakeholders about any problems with the current technical solutions being implemented, as well as updates on product development processes, costs, and budgets.
* Conduct training sessions for end-users at all level of the organization.
* Develops, coordinates and conducts IT training, educational and orientation programs for users.
* Develops, implements and/or approves training and documentation policies, standards and procedures
* Maintains records and prepares documentation of training programs, scheduling, employee attendance and training program effectiveness
Experience
* 3 years of experience in project development, systems support, information management or technology solutions.
* Experience in Microsoft Office 365 administration.
* Deployment and/or development of Information Management System.
* Strong Experience in Sharepoint.
* Knowledge of IT infrastructures (on-premises, virtual machines, hosting, cloud, AD, backup softwares and systems)
* Advanced understanding of software development environments, such as VB.NET, C#, Visual Basic Script, Visual Basic 6 or Visual Basic .NET, NET Framework, HTML, etc.
* Database management and operating systems knowledge with relational databases Windows SQL and Oracle.
* Knowledge of Web development technologies.
* Knowledge of coding languages.
* Knowledge of ISO 27001