Are you passionate about helping people and creating outstanding customer experiences? We are looking for a
Todos los posibles candidatos deben leer con atención los siguientes detalles de este trabajo antes de presentar una candidatura.
Spanish-speaking Customer Support Representative
to join our international team in
Athens, Greece. In this role, you’ll be the voice of the brand for Spanish-speaking customers, supporting them through
phone, email, and chat
to ensure their questions are answered and their problems solved.
Remote work option available — but you must be based in Greece.
If you’re currently abroad, don’t worry! We offer a
full relocation package to Athens, including:
Flight reimbursement
Airport pickup upon arrival
Housing support with reduced rental fees (through our real estate partners)
What You’ll Do
Provide
top-tier customer service
to Spanish-speaking clients across multiple channels (phone, email, chat).
Assist customers with inquiries, troubleshooting, and resolving issues in a timely and professional manner.
Deliver
customer-centric solutions
with empathy, patience, and efficiency.
Collaborate with the wider support team to ensure a smooth and seamless customer journey.
Identify recurring issues and provide
feedback to improve processes and customer satisfaction .
What We’re Looking For
Spanish C2 level
(native or near-native fluency)
English B2 minimum
(for training and team communication)
Strong
communication skills
– both written and verbal
A
problem-solving mindset
with adaptability to fast-paced environments
Basic computer skills
(CRM, ticketing systems, MS Office, etc.)
EU Passport
(required for legal employment in Greece)
Why Join Us?
Competitive salary + monthly performance bonuses
Relocation package
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(flight reimbursement, airport pickup, housing assistance)
Remote work flexibility – enjoy working from home while living in sunny Athens
Ongoing
training and career development opportunities
Multicultural team environment with colleagues from all over Europe
Extra perks: health insurance, paid holidays, and team events
Location:
Athens, Greece (remote work from anywhere in Greece)
Contract type:
Full-time, permanent
Apply now and upload your CV in English
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Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.