Who we are
IAG France is a consulting firm operating at the intersection of AI, data platforms, industrial systems, and complex architectures.
We support large enterprises and mid-sized companies on high-impact transformation programs: AI-driven products, intelligent automation, data platforms, and next-generation systems.
Our approach is simple:
- Understand complex environments
- Deliver, not just advise
- Bring pragmatic innovation, not buzzwords
The Mission
As part of a strategic program, we are looking for a Conversational AI Delivery Manager to lead the end-to-end delivery of AI-powered conversational solutions.
You will work on advanced use cases involving:
LLMs, Agentic AI, chatbots, voicebots, and conversational interfaces at scale.
Your Responsibilities
- Lead end-to-end delivery of Conversational AI projects
- Define and drive project roadmap, priorities, and execution strategy
- Coordinate cross-functional teams: AI Engineers, Designers, Product, Business stakeholders
- Act as the main client-facing contact on delivery topics
- Ensure alignment with technical constraints, quality standards, and SLAs
- Monitor KPIs, performance, and delivery health
- Identify risks and drive mitigation strategies
- Lead client rituals: weekly reviews, demos, retrospectives
- Translate business needs into clear, actionable plans
- Drive continuous improvement and scalability of AI systems
- Support backlog prioritization and Agile execution
- Ensure strong visibility through reporting and dashboards
Profile
Must have:
- Proven experience delivering LLM / Agentic AI / Conversational AI projects
- Strong understanding of chatbots, voicebots, NLU, STT/TTS ecosystems
- Experience in client-facing delivery roles
- Strong command of Agile / Scrum methodologies
- Excellent communication and leadership skills
- Ability to manage complex, high-stakes environments
- Data-driven mindset
- Fluent English
Nice to have:
- Additional EU language (French, German...)
- Experience with tools like Jira, Smartsheet
- Strong interest in AI innovation and emerging technologies
Why join us?
- Work on cutting-edge AI systems (LLM, Agentic AI)
- Be part of real-world delivery, not just strategy
- High exposure to complex, large-scale environments
- Join a team with a strong innovation & builder mindset