Short Description:
\nThe Customer Invoicing Associate is charged with the proper invoicing within standard Group policies reflective of the customer's requirements. The associate shall work with any and all personnel to assure timely and accurate invoicing and rating occurs.\n
Job Responsibilities:
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- Assure timely and accurate invoicing by means of:
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- Follow the set guidelines with the operations teams in order to receive the necessary information to conduct the customer invoicing process
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- Checking the data input to ensure the accuracy of the invoice
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- Apply the correct methodologies and communication lines to correct issues concerning order data quality and support improvements on accuracy
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- Monitor, report and act upon unfavorable developments in uninvoiced shipments
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- Ensure that invoicing side-information (f.e. invoices overview) is transmitted in due time
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- Ensure proper and timely follow-up of customer response concerning invoices disputes/issues.
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- Participate in customer implementation processes to assure timely and accurate invoicing.
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- Assure that the invoicing settings are up-to-date for every customer within the responsible perimeter
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- Make recommendations to improve quality, accuracy and efficiency of invoicing
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- Periodical reporting of invoicing totals/invoice adjustments to the Customer Invoicing Manager
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\nCompetencies:\n
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- Excellent organizational skills and attention to detail
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- The ability to consistently meet deadlines and to work well under pressure
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- The ability to set priorities
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- The ability to work independently and as part of a team
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- Accurate
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- Self-disciplined
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- Assertive
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- Cost-conscious
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- Customer-oriented
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- Teamplayer
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\nSkills:\n
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- Proficiency in written English
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- Proficiency in Spreadsheet programs (Excel, Google sheets)
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- Excellent mathematics and problem-solving skills (preferred)
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- Experience in administrative tasks as posting shipments (preferred)
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\nTipo de puesto: Jornada completa, Contrato fijo\nUbicación del trabajo: Empleo presencial