Deputy Manager Operations About the jobAs our Operations Deputy Team Manager, you will play a pivotal role in the success of our Operations department. You’ll be helping deliver high-quality service throughout the meter lifecycle — analysing data, solving queries, driving process improvements and supporting your team to deliver excellence.What you'll be doing: Ensuring seamless delivery of back-office processes across the contract-to-cash lifecycleDriving continuous improvement to enhance customer experienceBuilding strong working relationships with third-party providersSupporting ad‑hoc projects, reporting and new initiativesIdentifying value-add opportunities and delivering measurable impactCoaching and developing colleagues through 1:1 supportHelping coordinate daily team priorities to achieve KPIsEnsuring risk controls are effective and consistently reviewedWhat you’ll bring: Strong data analysis, reporting and Excel skillsProven experience in performance coaching and colleague developmentExcellent communication, influencing and decision-making skillsA sharp analytical mindset and meticulous attention to detailAbility to prioritise, work independently and meet deadlinesCreative and innovative problem-solvingWhat can we offer? This role offers a competitive package of remuneration along with access to a wide range of company benefits which includes;Private medical insurance, including 24/7 GP appointments and access to a wide range of professional support. We also offer a life assurance and income protection scheme from day oneOur annual company profit share scheme, rewarding everyone at Corona by sharing in our success.Employee self-sacrifice Electric Vehicle scheme, with a wide range of different models to choose from – supporting our commitment to the energy transition.Access to thousands of retail and entertainment discounts through our internal rewards and recognition scheme, all linked to our company values.On top of these great benefits, we also