Role Summary
The Systems Engineer is responsible for being our internal product and technology expert who can work with our internal software architects, developers and external product managers to make sure their business requirements are properly mapped to the features and capabilities of our products. You will play a crucial role in our software development process to help our customers define their needs, work with our architects to validate our designs meet those needs, and ensure what we build meets the requirements.
The Systems Engineer reports to our Solutions Manager and works closely with all parts of the business to help us deliver great products.
What You’ll Do
* Work with our customer's product managers to uncover, understand, and translate business needs into technical requirements
* Ensure requirements are fully understood and that implementation plans match expectations by working well with internal and external teams, including developers, architects, quality assurance, operations, and regulatory
* Operate as our product expert by providing internal and customer training on how to use the product, answering incoming questions about the product and its capabilities, assessing and addressing technical risk
* Serve as a product evangelist and subject matter expert to our customer community
* Facilitate and participate in the creation and maintenance of proper product documentation
* Develop and prioritize user stories, along with success criteria for testing and product acceptance
* Develop and maintain feature backlogs
Required Qualifications
* Bachelors degree in an engineering or scientific discipline.
* 8+ yrs relevant experience and a BS degree or 6 yrs relevant experience and a MS degree or 4 yrs relevant experience and a Doctorate degree or equivalent years of education and experience in Engineering and Sciences.
* Solid knowledge of general engineering/science principals and laboratory skills.
* Strong knowledge of defined development process that is consistent with ISO, FDA design control standards or requirements. Knowledge of contemporary design control and risk management practices.
* Understanding of the electro-mechanical, software, mathematical, chemical or biochemical process operative in diagnostic systems.
* Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
Preferred Qualifications
* Medical Device or other regulated field experience preferred.
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