PWe are looking for a Salesforce Consultant (Business Analyst with experience in the product consultancy) to join our professional services team. /ppbr/ppThe ideal candidate is a team player who provides business analysis services for and on behalf of redk. The focus of this positions is to work closely with stakeholders to gain in-depth understanding of customers’ business strategy, processes, services, roadmap and the context in which the business operates. /p pbWhat we offer /b /ppWe offer a competitive salary, an innovative flexible working approach, excellent opportunities for career progression and the chance to join a high performing, committed and energetic team at a truly exciting stage of our journey. /ppbr/ppbAbout Us /b /ppredk is a technology solutions and consultancy company with presence in Spain and UK. We provide cutting-edge software and a range of innovative services for CRM, Help Desk and Marketing Automation. With over a decade of experience, redk has worked with hundreds of organisations to help overcome technical challenges and bring their strategic visions to life. /ppOur mission is simple: to turn our customers businesses into success stories. /p pbWe are definilety looking for you if you /b /pulliProperly demonstrate and present solutions based on the Salesforce platform and ecosystem (bSales, Service Cloud /bor bMarketing Cloud /b) /liliEvaluate business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. /liliDemonstrate up-to-date expertise in Information Systems and apply this to the development, execution and improvement of action plans by providing advice and guidance to others in the application of information and best practices . /liliParticipate in multiple projects by completing and updating project documentation; managing project scope; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; Effectively communicating your insights and plans to cross-functional team members and management. /liliManage customer relationships and expectations by developing a communication process to keep others up to date on project progress /liliCollaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process ; Support system conversions, upgrades, enhancements. /liliMeet with project team regularly to review project deliverables and deadlines. /liliTake instruction from our Engineering team regarding any aspect of any project as requested. /liliMonitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables. /liliActively seek, identify and promote value-add opportunities with our customers. /liliFollow the established company methodology. /liliContinue professional development in order to keep abreast of emerging technologies, methods and best practices. /li /ulpbr/ppbKnowledge and experience /b /pulliBachelor’s Degree in appropriate field of study or equivalent work experience. /liliA minimum of 2 years of experience defining and delivering complex Salesforce implementations (Marketing Automation, Sales, or Service Cloud). /liliA minimum of 1 Salesforce Certification will be required, additional certification will be positively evaluated. /liliStrong background and knowledge of the CRM industry. /liliDemonstrate a natural curiosity about emerging technologies, especially in the field of AI, and how these can enhance the Salesforce ecosystem. /liliFunctional acumen to support how solutions will address client goals while maintaining alignment with industry best practices. /liliAdvanced documentation skills. /liliCommunication skills; able to explain difficult concepts to non-technical users. /liliAnalytical and conceptual thinking skills. /liliExperience creating reports and giving presentations. /liliExperience in Project Management Methodologies within a tech environment, Agile, SCRUM, Waterfall, etc. /liliProven ability to work creatively and analytically in a problem-solving environment demonstrating flexibility, innovation and excellence. /liliExperience of working autonomously in a fast-paced technology company. /liliCompetency in office applications. /liliSelf-motivated, decisive, with the ability to adapt to change and competing demands. /lilibA good level of English would be a must. /b /lilibSpanish as first language. /b /li /ul