Overview
Join Our Team as a Car Return Agent – Be the Face of Our Return Process!
Responsibilities
* Greet and assist customers with professionalism and confidence when they return their vehicles.
* Check a high volume of vehicles back into the rental fleet daily.
* Identify and assess any potential new damage on vehicles, compiling necessary documentation for efficient evaluation.
* Contribute to the Quality Control process to ensure fleet damage records are accurate and up-to-date.
* Provide excellent customer service during all customer interactions, ensuring a smooth and satisfying return process.
* Support other areas of the branch to ensure operations run efficiently and customer experiences are maximized.
* Perform additional duties as requested by management to contribute to the success of the branch.
What We’re Looking For
* Strong attention to detail and ability to assess vehicle condition.
* Excellent communication and customer service skills.
* Ability to work efficiently in a fast-paced environment.
* Team player with a proactive attitude to assist wherever needed.
* Be part of a dynamic and customer-focused team.
* Play a key role in maintaining the quality and condition of our rental fleet.
* Enjoy opportunities for growth and development within the company.
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