This job is with Diageo, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Job Description :
Head of Supply Chain Iberia
About us:
Diageo is the world's leading premium drinks company with an outstanding diverse collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray, and Guinness. Our purpose - Celebrating life, every day, everywhere - has an important role in our company, for our people, our diversity, our brands, in how we perform and how we create shared value.
About the Role:
The Head of Supply Chain is the face of Supply Chain and Procurement to the Managing Director/General Manager and the Executive Team as well as external stakeholders, such as customers.
They are part of the Market Executive Team, playing a key leadership role in bringing topline, bottomline, cash and organizational ambition of Diageo to life.
Within the Exec, the most important role of the Head of Supply Chain is to make market the #1 supplier in the Advantage Survey within the TBA peer group, and within the top 3 within FMCG. This will come through taking customer collaboration to the next level, delighting our customers, every case, every day, everywhere, and driving value through effective partnership with customers resulting in strong joint business plans and joint value creation.
In addition, they are also accountable to coordinate the interfaces with Planning, Logistics, Brand Change and Innovation and partner with all others as needed to be able to deliver the service, inventory, forecast accuracy/bias, innovation, and cost savings.
They will lead all the dimensions such as run, improve, and transform,
They will lead and manage the market specific supply organization,
They will be the custodian for process, people, and digital capabilities, and operationalizing all the learnings and insights.
This role will report to the Managing Director/General Manager, with a key seat on their leadership team and will also work in close partnership with Supply Chain and Procurement as well as the Customers.
Interfaces:
This role operates within a highly complex and evolving network with the following dimensions:
All the Countries/Route to Market channels supervised by the market MD/GM, and consequently all the customers.
Diageo has a multi-channel approach with on-trade and off-trade; such as Modern Retail, Wholesale, Distributors,
Direct to Consumer, Amazon, Direct Sales.
All SC&P interfaces (function, category). The market holds multiple consumer occasions, and multiple product categories such as, and not limited to Whisk(e)y, Tequila, Gin, Vodka, Rum, Ready to Drink, Low/No Alc, Baileys.
Digital tools such as, and not limited to APO, OMP, SAP S4 Hana, Anaplan.
Top Accountabilities:
Run the Market Logistics operation, at the right service (on time, in full, no er ror), cost (logistics cost per case), compliance. Partner with Commercial, Procurement and Supplier(s) to ensure the physical distribution network is fit
for purpose
Lead and improve customer engagement and customer collaboration, such as, and not limited to the following:
Champion service:
Driving reliability: daily/weekly/monthly tracking and improvement of the Case Fill Rate (CFR) on time/in full (OTIF),
In modern retail, will engage with the customer team, the Diageo market team, and Diageo supply team to diagnose the differences between the Diageo Case Fill Rate and the Service as measured by the Customer (SambC), driving the SambC results to the desired level by the customer.
Where measured, champion to be the #1 supplier in the Advantage Survey within the TBA peer group, and within the top 3 across FMCG.
Lead JBP/JVC (joint business plans and joint value creation) for the market's Customer Supply Chain.
Maximizing OSA (on shelf availability/ shelf out of stock), minimizing Shrink.
The role holder will design, develop and champion the Logistics part of the Trade Terms, driving win-win solutions for both the customer and Diageo.
Collaborative forecasting
Sustainability solutions as needed
Leading and coaching the in-market supply organization,
The key sponsor for ensuring the IBP process within the market works to the right standards
Partner with SC&P to deliver the 4C's: customer service, cost, cash, carbon, as well as the Supply Chain innovation. The key interfaces are: - Planning (Integrated Business Planning, Demand and Supply) - Brand Change and Innovation - Third Party Manufacturing
Experience required/Skills/Capabilities
Previous Successful Experience:
Having directly worked with senior business leadership.
Customer engagement, especially in Modern Retail, with demonstrated success in improving customer service to industry leading levels, both as measured by the customer, as well as Advantage Survey,
Hands-on logistics experience
Minimum 12 years' experience working within progressive positions within the end-to-end Supply Chain function within multiple disciplines. First hand planning experience in Customer Engagement, IBP, S&OP, S&OE, Demand Planning is crucial.
Leading change and innovation across the supply chain, through value driven collaborative partnership. Proven track record in designing, shaping, and implementing complex change agenda and transferring work from one location to another.
Has developed and successfully implemented strategies.
Has led cost savings in the past,
Experience in multiple routes to markets including e-commerce.
Skills/Capabilities:
Growth Mindset
Innovative thinking.
Passion for data and performance culture. Very strong analytical skills.
Collaboration: Demonstrated ability to foster and maintain strong working relationships and influence at all levels of the organisation. At ease working effectively with a diverse group of stakeholders and business cultures.
Team Leadership: Demonstrated ability to lead, inspire, motivate and grow teams.
Excellent communication skills, both verbal and written combined with the ability to engage effectively at all levels in the organisation.
Digital dexterity. Previous experience (and hunger to learn) on advanced planning tools, digital control towers, BI, etc.
Ability to speak Spanish is essential
Desirable:
Experience with direct operational accountability of delivery on outcomes in a market of a group of markets working in a multinational CPG / FMCG
BSc in industrial engineering, supply chain, data science/statistics/applied mathematics, economics. Additional MBA or MSc in Supply Chain Management or similar would be desirable
Worker Type :
Regular
Primary Location:
Madrid
Additional Locations :
Job Posting Start Date :
2025-07-31