A leading retail hearing care company in Barcelona seeks an IT Support Service Manager to oversee service support for over 700 shops. The role includes managing incidents, implementing ITSM best practices, and ensuring outstanding user experience. Ideal candidates have a Master's degree in Engineering, over 5 years of experience, and proficiency in Spanish and English. The position offers a competitive salary, a hybrid work model with remote work options, and various benefits including coaching support and discounts on products.#J-18808-Ljbffr