Are you passionate about the world of fashion and the luxury sector? Would you like to grow rapidly within an established company? We are looking for a Store Manager to lead a key flagship store on Serrano Street (Madrid).
Provide continuous coaching support to your team, identify their training needs, and craft tailored development plans.Set ambitious yet attainable store targets; monitor performance diligently to ensure these are met.Take part in the recruitment, training, evaluation, motivation and development of the staff.Behave as an Ambassador, sustain and promote the culture of the brand internally and externally.Lead and develop the store success through informed business strategies.Champion and develop a customer centric and service mindset in store.Identify key opportunities and best practices for the store and support them with the training and development of the team in this key area.Maximise the potential of all product categories carried in the store, capitalising on all available support and fostering synergies between categories.Build a loyal Clientele, leveraging all clienteling tools from the CRM team.Establish a Client-centric mindset in store to ensure the highest level of customer experience and achieve Client retention objectives.Be the voice of the store in your area by understanding business and local market to suggest actions and recommendations.Extensive management retail experience;Outstanding sense of customer service, sense of initiative and commercial creativity with luxury sensitivity;Fluency in English and Spanish
Training in the business and product.Two weekends off per month.