Short Description:
\nResponsible for organizing and controlling transportation solutions for multiple customers in a short time frame and developing and mentoring a team in daily operations.\n
Job Responsibilities:
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- Coordinate and re-build an operational team of dispatchers by supervising and coaching them
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- Implement orientations and operational action plans in accordance with the policy, operational procedure and tools of the Group
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- Participate in developing objectives and contribute actively in their development
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- Organize, monitor and optimize the transport solutions offered to the customers (road and air transports).
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- Manage, animate and support the operational team to guarantee the quality of the services in accordance with the regulation, with the offer and the objectives and results of profitability
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- Develop the operations under its responsibility and collaborate closely with the sales team to ensure achievement of turnover and margin targets
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- Expand the current suppliers‘ database and evaluate the existing transport partners
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- Report and analyze the operational KPIs of the agency.
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\nCompetencies:\n
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- Good interpersonal skills in situations with high challenge
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- Good leadership skills
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- Great organizational skills
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- Customer and profitability oriented
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- Team spirit, transverse coordination
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- Rigorous, proactive with a sense of organization, of the service and of the planning
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- Analytical mind
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- Result and performance oriented
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- Stress resistant
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- Cost-conscious
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- Persuasive
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\nSkills:\n
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- Staff planning and people management
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- Knowledge of transport industry
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- Fluency in languages (verbal & written) - English & country language(Spanish)
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\nCondition of employment:\n
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- Experience in operational management
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\nTipo de puesto: Jornada completa, Contrato fijo\nUbicación del trabajo: Empleo presencial