Product communication specialist

Pb Role Summary /b /pp We are looking for a Product Communication Specialist to join Majorica’s Product team. /pp This new role will be responsible for structuring, documenting and communicating all product-related information across the company. The Product Communication Specialist will act as the bridge between product development and the internal teams that need to understand, communicate, sell and activate each collection. /pp The role combines product knowledge, communication, internal training and product information management. It requires strong communication skills, excellent attention to detail, sensitivity to product storytelling, and the ability to translate product development information into clear, accurate and actionable materials for different internal audiences. /pp This person will ensure that every collection and product is properly documented from both a technical and narrativeperspective: inspiration, concept, materials, dimensions, weight, finishes, key messages, product benefits, selling arguments and product data. /pp The final objective is to create a consistent and reliable product information flow across the company, supporting teams such as Retail, Marketing, E-commerce, Wholesale, Training, Customer Service and Visual Merchandising. /ppb Key Responsibilities /b /ppb Product Information Documentation /b /pulli Collect, structure and validate all relevant product information during the product development process. /lili Prepare complete product and collection files, including technical, commercial and narrative information. /lili Document product inspiration, collection concept, materials, components, finishes, sizes, weights, colours, product categories, codes and other relevant specifications. /lili Ensure all product information is accurate, complete, consistent and available on time for internal teams. /lili Identify missing information, inconsistencies or gaps in product documentation and coordinate with the relevant teams to resolve them. /li /ulpb Product Communication /b /pulli Support the definition of key product messages for each collection and product family, in close alignment with Marketing. /lili Translate product development information into clear, structured and actionable communication materials for internal teams. /lili Prepare internal product briefs that explain what needs to be communicated from a product perspective, which attributes should be highlighted, and how the product should be understood internally. /lili Create the “source of truth” for product information, ensuring that all teams work from the same validated product knowledge. /lili Ensure consistency between product features, product positioning, brand strategy and marketing communication. /lili Provide Marketing, Retail, E-commerce and Wholesale teams with the product knowledge and arguments needed to develop their own channel-specific content. /li /ulpb Internal Training Product Knowledge /b /pulli Prepare and deliver internal product training sessions for different teams, including Retail, Wholesale, E-commerce, Marketing and Customer Service. /lili Train internal teams on new collections, product stories, materials, product benefits, technical details and selling arguments. /lili Develop product training materials, product books, collection guides, FAQs, sales arguments and quick reference documents. /lili Adapt the level of product information depending on the audience and business need. /lili Act as an internal reference point for product knowledge and product-related questions. /li /ulpb Systems Data Management /b /pulli Enter, update and maintain product information in the relevant internal systems. /lili Ensure product data is correctly uploaded and aligned across ERP, PIM, e-commerce tools, catalogues or other product management platforms. /lili Support the improvement of product information processes and data accuracy. /lili Work closely with Product, Merchandising, Operations, Marketing and Digital teams to ensure reliable product information flows. /li /ulpb Cross-functional Coordination /b /pulli Work closely with Design, Product Development, Merchandising, Production, Marketing, Retail, Wholesale, E-commerce and Customer Service. /lili Ensure each team receives the right product information at the right time and in the right format. /lili Support collection launches by preparing the required product communication and training materials. /lili Help create more structure, consistency and discipline in how Majorica documents and communicates its products internally. /li /ulpb Candidate Profile /b /pulli Degree in Communication, Journalism, Marketing, Product Communication, Fashion Communication or similar. /lili Previous experience in product communication, product content, training, merchandising, marketing coordination or product documentation. /lili Experience in fashion, jewellery, accessories, beauty, luxury, premium retail or lifestyle brands would be highly valued. /lili Excellent writing, editing and communication skills. /lili Strong ability to transform technical and creative product information into clear, structured and engaging internal materials. /lili Strong understanding of product storytelling and product positioning. /lili High attention to detail and strong organisational skills. /lili Comfortable working with product data, technical specifications and internal systems. /lili Ability to coordinate with multiple departments and manage information flows. /lili Proactive, structured and autonomous working style. /lili Interest in jewellery, craftsmanship, materials and product culture. /li /ulpb Languages /b /pulli Spanish: fluent / native-level. /lili English: fluent / professional-level, with excellent written and spoken communication skills. /lili Additional languages would be a plus. /li /ulpb Key Skills /b /pulli Product communication /lili Product storytelling /lili Internal training /lili Product knowledge management /lili Technical product documentation /lili Product data management /lili Cross-functional coordination /lili Copywriting and editing /lili Attention to detail /lili Organisation and process mindset /lili Commercial understanding /lili Sensitivity to product, materials and craftsmanship /li /ulpb Success in the Role /b /pp Success in this role will mean that Majorica has a clear, consistent and reliable product information system, where every collection is properly documented, every team understands what needs to be communicated, and product knowledge is shared internally in a structured and inspiring way. /pp The Product Communication Specialist will help ensure that Majorica’s products are not only beautifully designed, but also clearly understood, consistently communicated and effectively activated across all channels. /p pb About Majorica /b /pp Majorica is a heritage jewellery brand with Mediterranean roots and a global ambition. Known for its iconic handcrafted organic pearls, the brand is currently undergoing an exciting transformation, combining craftsmanship, innovation and contemporary design to build a stronger, more desirable and internationally relevant brand. /p