We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations be future ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship, and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com
What if we told you that you can move to an exciting role in an entrepreneurial organization without the usual risks associated with it?
We understand that you are looking for growth in your career at this point and we would love for you to join us in our journey and grow with us. At Indegene, our roles come with the excitement you require at this stage of your career with the reliability you seek. We believe in creating leaders of tomorrow and mentor our leads to help them grow and nurture them as people managers and account managers.
We are a rapidly growing global organization and are scouting for the best talent for this phase of growth. With us, you are at the intersection of two of the most exciting industries of healthcare and technology. We offer global opportunities with fast-track careers while you work with a team that is fueled by purpose. The combination of this will lead to a truly differentiated experience for you.
If this excites you, then apply below.
If interested, please apply with an English CV.
Key Responsibility: Field Force Efficiency
* Lead initiatives to improve call planning, execution, and 360° HCP interaction capture.
* Maintain and enhance targeting matrices (TC/Pot/Pen) and drive process improvements.
* Oversee District Manager/Sales Rep coaching analysis, reporting, and advanced analytics.
* Support Cycle Plan administration and ensure optimal use of Veeva CRM iPad App.
* Monitor individual CRM KPIs, territory planning, and assignment processes.
* Champion data-driven decision-making through actionable insights and analytics.
* Train and onboard new users, providing them the foundation to perform their role.
* Partner with brand teams to upgrade and validate segmentation and targeting models.
* Drive persona development, mindset indicators, and leading specialist management.
* Ensure alignment of key messages, smart tagging, and product hierarchy across MSM.
* Support campaign tracking and multichannel activity measurement (e.g., SFMC).
OpCo Partnership & Voice of Customer
* Serve as the primary commercial interface to local OpCos, ensuring alignment of field force strategies with local market needs.
* Establish and lead a Voice of Customer (VoC) network to gather feedback, identify pain points, and co-create solutions with field teams.
* Facilitate change management by translating local insights into actionable improvements and strategic initiatives.
* Promote cross-market collaboration, sharing success stories and harmonizing best practices across MSM.
Field Force Efficiency
* Lead initiatives to improve call planning, execution, and 360° HCP interaction capture.
* Maintain and enhance targeting matrices (TC/Pot/Pen) and drive process improvements.
* Oversee District Manager/Sales Rep coaching analysis, reporting, and advanced analytics.
* Support Cycle Plan administration and ensure optimal use of Veeva CRM iPad App.
* Monitor individual CRM KPIs, territory planning, and assignment processes.
* Champion data-driven decision-making through actionable insights and analytics.
* Train and onboard new users, providing them the foundation to perform their role.
* Partner with brand teams to upgrade and validate segmentation and targeting models.
* Drive persona development, mindset indicators, and leading specialist management.
* Ensure alignment of key messages, smart tagging, and product hierarchy across MSM.
* Support campaign tracking and multichannel activity measurement (e.g., SFMC).
OpCo Partnership & Voice of Customer
* Serve as the primary commercial interface to local OpCos, ensuring alignment of field force strategies with local market needs.
* Establish and lead a Voice of Customer (VoC) network to gather feedback, identify pain points, and co-create solutions with field teams.
* Facilitate change management by translating local insights into actionable improvements and strategic initiatives.
* Promote cross-market collaboration, sharing success stories and harmonizing best practices across MSM.
Role Requirements:
* Proven experience with Veeva CRM and Salesforce platforms.
* Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
* Excellent communication, presentation, writing, and documentation skills.
* Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
* Exceptional time management and organizational skills to manage multiple priorities across markets.
* Strong leadership and interpersonal skills to influence cross-functional teams and external partners.
* Ability to build and maintain effective relationships with local OpCo stakeholders and drive collaborative initiatives.
* Experience in customer-centric approaches, including Voice of Customer (VoC) programs and change management.
Core Competencies:
* Deep experience in commercial and sales management, ideally across multiple geographies or business units.
* Skilled in developing and nurturing strategic relationships with internal and external stakeholders.
* Extensive practical knowledge in data import/export, reporting tools, dashboards, and visualizations.
* Strong understanding of business systems and processes, including data architecture and application relationships.
* Expertise in segmentation, targeting, and predictive modeling to support strategic decision-making.
* Demonstrated project management capabilities, including planning, execution, and stakeholder engagement.
* Proven ability to lead change, drive adoption, and integrate new business processes across diverse teams.
* Advanced analytical, mathematical, and creative problem-solving skills.
* Clear understanding of organizational goals and ability to align commercial strategies accordingly.
* Excellent written and verbal communication, active listening, and collaboration skills.
* Ability to communicate complex ideas in both technical and user-friendly language.
* Highly self-motivated, proactive, and results-oriented.
* Ability to prioritize and execute tasks effectively in a fast-paced, high-pressure environment.
* Strong customer service orientation and commitment to delivering value.
* Experience working in collaborative, cross-functional teams.
* Ability to contribute to the planning, design, development, and deployment of new applications or enhancements.
EQUAL OPPORTUNITY:
Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.
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