Donaldson is committed to solving the world's most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.
Join Donaldson as an Inside Sales Representative in our office located in Terrassa, Barcelona.
In this role, you will be the main point of contact for customers and field technicians, delivering high‑quality technical support via phone and email. You will collaborate closely with our UK‑based Territory Service Managers to prepare quotations for standard parts and services, while ensuring effective communication and coordination with our After‑Sales team throughout Europe.
Key Responsibilities:
* Provide support to the service sales team across Europe
* Manage after‑sales requests, including diagnostics, troubleshooting, and preparing cost estimates for parts and services
* Deliver technical support by researching and gathering information from documentation, internal resources, and factory contacts
* Use the CRM system to track opportunities, perform follow‑ups, and prepare reports
Profile:
* Higher education in Sales, Administration or similar
* Previous professional experience as inside sales, customers service, or technical sales position
* Proficiency with CRM tools and Microsoft Office
* Native or near native of English is a must. Fluent in Italian would be a great plus
* Good understanding of customer needs and service‑oriented mindset.
* Excellent communication and interpersonal skills
* Strong organization, proactivity, and attention to detail (including in remote settings)
Why You'll Love Working With us:
* Permanent position in a growing international company
* Hybrid working model: work from home 3 days per week
* Flexible hours: Start you day between 7:00 and 9:30 AM
* Competitive salary: includes meal allowance and telework expenses
* Free shuttle bus from Pl. España (Barcelona) to our modern office in Terrassa
* Healthy perks: free coffee, fruit, and a supportive multicultural team
* Structured onboarding: 1-month presential training to set you up for success
* Social benefits after 1 year: private health and life insurance, pension plan
Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.
Donaldson Company has been made aware that there are several recruiting scams that are targeting job seekers. These scams have attempted to solicit money for job applications and/or collect confidential information, Donaldson will never solicit money during the application or recruiting process. Donaldson only accepts online applications through our Careers | Donaldson Company, Inc. website and any communication from a Donaldson recruiter would be sent using a email address. If you have any questions about the legitimacy of an employment opportunity, please reach out to to verify that the communication is from Donaldson.
Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.