SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre.
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Say farewell to the ordinary, and hello to the extraordinary!
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Job Description Whatyou’lldo...
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We are looking for aBellServicesInternto join the SLS Barcelonateam. Under the guidance of the Front Office Manager, you willbe responsible forproviding a positive first and last impression to guests as they arrive and leave the hotel,assistingwith their luggage and valet parking, as well as other requests as needed upon arrival and departure.
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You will
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- Greet arriving guests warmly and escort them to their rooms whileassistingwith luggage.
- Provide incoming guests with key hotel information (storage, restaurant hours, events, emergency exits)enroute to their room.
- Orient guests in their rooms on telephone use, room charging, HVAC, laundry, keycards, and room directory.
- Manage all valet parking needs, including safe vehicle handling and prompt retrieval.
- Assistwith check-out luggage collection and transport coordination.
- Offer general hotel and local information/directions when Front Desk is unavailable.
- Maintain a visible, welcoming presence in the lobby as a brand ambassador.
- Promote hotel facilities, functions, and resort activities to enhance guest experience.
- Keep lobby, valet, and bell areas neat, clean, and organized for guests and colleagues.
- Support Front Office team by responding promptly to guest requests and coordinating as needed.
Qualifications What we are looking for...\n
You’restudyinga bachelor’sor master’sdegree in hospitality or a related field.
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You have the possibility to sign an agreement with your school for a period of preferably 4-6 months.
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You have proficient knowledge of computer systems such as Microsoft Word,Excel& Outlook.
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You hold a valid B driving license.
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Ability to multitask, work in a fast-paced environment, andmaintainhigh-level attention to detail.
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Excellent verbal communication skills. Fluent in Spanish and English;additionallanguages highly valuable.
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Proactive, positive, energetic, empathetic team player with a passion for hospitality.
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Previouscustomer service experience or interest in upscale/luxury hotels is a plus.
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You make people feel good – your team, guests, and colleagues alike – and make a positive impact.
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You understand and embrace SLS brand values, learn quickly, and adapt to our unique culture.
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You are humble, open to ideas, leave your ego at the door, and help get things done.
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You’reup for doing things differently, trying (almost) everything once, and joining a team that works hard, supports each other, and has fun.
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Additional Information What'sin it for you...
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The opportunity to join an innovative, fast-growing international group committed to building not just new hotels, but a integral luxury brand.
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The chance to challenge the norm and thrive in a creative, rewarding environment as the first and last touchpoint for guests.
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Become part of a passionate team dedicated to delivering exceptional hospitality, mastering hands-on service skills, and exploring upscale hotel operations every day.
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- First name
- Last name
- Email
- Phone
- Resume. We accept .pdf, .doc, and .docx formats.
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these questions are a must
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