Sales Operations & Administrative Assistant¿Le interesa este puesto? Puede encontrar toda la información relevante en la descripción a continuación.About the CompanyDana Dairy is an international dairy group specializing in the production and general distribution of milk powder and dairy ingredients. Dana Dairy operates across international markets, supplying high-quality dairy solutions to distributors and food manufacturers worldwide. The company is known for its strong export focus, operational reliability, and long-term partnerships across multiple regions.Learn more at: : Dana DairyReports to: operations headLocation: RemoteEmployment Type: Full-timeMissionThe Sales Operations & Administrative Assistant provides operational and administrative support to the Management. The role is responsible for managing daily customer communications and overseeing the full order-to-delivery cycle for small-volume markets, enabling senior management to focus on strategic priorities.Key ResponsibilitiesManage daily email communication with distributors and customers.Prepare, issue, and follow up on pro forma invoices.Follow with operation head delivery of goods.Forecasts: Manage forecasts of each client and overall forecast for total orders.Follow up orders as per forecasts, make sure clients place orders as per forecast.Closely coordinate actions with operations head.Maintain and update customer data, forecasts, and sales information in company's CRM.Prepare meeting minutes, action lists, and weekly follow-up plans.Follow-ups of the meetings.Coordinate administrative tasks and information flow between Dana teams.Support internal reporting, documentation accuracy, and ongoing process improvements.Maintain strong customer relationships by scheduling and conducting regular meetings with existing customers.Assist existing customers and collaborate with the operations head on claim resolutions.Required Skills & QualificationsHigh level of discipline, organization, and attention