Chat Host (Remote – Rotative Shifts)Location : Remote (based in Ceuta, Spain)Industry : Online Gambling / iGamingLanguages : Spanish and English (MUST)We’re looking for enthusiastic and reliable Chat Hosts to join our team and engage with players, ensuring they enjoy a safe, fun, and interactive iGaming environment.Key Responsibilities- Engage with players in real-time via live chat to create a friendly, welcoming, and enjoyable community atmosphere.- Moderate chat rooms to ensure compliance with community guidelines and responsible gaming policies.- Provide excellent customer support, answering player queries and escalating issues when necessary.- Encourage participation in games, promotions, and events through positive interaction and engagement.- Report player feedback, technical issues, or unusual activity to relevant teams.- Adapt to rotative shifts, including evenings, weekends, and holidays.Requirements:- Based in Ceuta, Spain (remote working set-up required).- Previous experience in customer service, community management, or hospitality is an advantage.- Excellent communication skills, both written and spoken.- Fluency in Spanish (English is a strong plus;
other languages are an asset).- Confident, engaging personality with the ability to build rapport quickly.- Comfortable working in a regulated online gambling environment.- Flexible to work on a rotating shift schedule.