About the companyBiotech company with extensive experience, specializing in preventive solutions and with a global presence.
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About the roleThe Customer & Business Development Manager will be responsible for defining and leading the product strategy and overall customer journey across the company's service portfolio. This role ensures that the solutions created address genuine market demands, provide meaningful value to end users, and remain aligned with the organization's broader strategic goals.
Key ResponsibilitiesDefine and evolve the service portfolio based on market insights, trends, and needs.Prioritize development initiatives in collaboration with innovation, technology, and operations teams.Go-to-Market & Positioning.Design launch and growth strategies for services.Customer Experience;
Ensure excellencein technical service.Design customer-centered journeys and experiences, ensuring effective and sustainable adoption.Monitor trends, competitors, and benchmarks to anticipate opportunities and risks.Generate market intelligence to support strategic decision-making.
Profile RequirementsUniversity Degree in Life Science Business or related studies.5+ years of experience in similar roles.Advanced English;
additional languages are an asset.Excellent verbal and written communication skills. Confident in communicating and influencing both internal and external clients.Strong strategic vision with a clear focus on customer needs. xsgfvud People‐oriented leader with experience managing international teams.