User Research and UX Experts – Public SectorGet AI-powered advice on this job and more exclusive features.User Research and UX Experts – Public SectorLocation :
Europe (remote / on-site as needed)Duration :
Up to 12 monthsEstimated Workload :
Short-term assignments / task-based consultancyAbout the Opportunity :
We are creating a pool of User Research and UX Experts – Public Sector for a new FWC Contract :
EC-SG REFORM / 2025 / OP / 0001 :
Provision of consultancy services to support the design, development, implementation, monitoring and evaluation of structural reforms in EU Member State. Experts in this pool will be contacted for specific assignments as they arise. If you have relevant experience we encourage you to apply.Key Responsibilities :
Design and conduct surveys to collect user feedback on existing public services.Analyse feedback and behavioural data to inform user journey mapping and redesign.Support usability testing and inclusive design practices across pilot services.Qualifications :
At least 5 years of experience in UX research or service design, preferably in government services.Experience conducting qualitative and quantitative user research.Familiarity with WCAG, digital accessibility, and public participation methods.Ability to synthesise findings into actionable policy and service design recommendations.Seniority levelSeniority level Mid-Senior levelEmployment typeEmployment type ContractJob functionJob function Consulting and ResearchIndustries International AffairsReferrals increase your chances of interviewing at NTU International A / S by 2xGet notified about new User Researcher jobs in Madrid, Community of Madrid, Spain .Madrid, Community of Madrid, Spain 3 weeks agoMadrid, Community of Madrid, Spain 1 month agoMadrid, Community of Madrid, Spain 2 weeks agoMadrid, Community of Madrid, Spain 4 days agoHuman Factors Engineering and Flight Deck SpecialistGetafe, Community of Madrid, Spain 2 days agoMadrid, Community of Madrid, Spain 1 month agoHuman Factors Engineering and Flight Deck Specialist (H / F) - AIRBUS DEFENCE AND SPACE SAUGetafe, Community of Madrid, Spain 6 days agoDigital Transformation Specialist for Agency ChannelMadrid, Community of Madrid, Spain 2 months agoMadrid, Community of Madrid, Spain 1 month agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.J-18808-Ljbffr
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