My client is an international B2B SaaS company providing technology solutions to large multi-site organizations. The company operates across several European markets and is currently scaling its enterprise business, with strong growth ambitions in the coming years.
As part of this expansion, my client is building a dedicated strategic accounts function and is looking for a Key Account Directo r to manage and grow a portfolio of high-value, multi-country enterprise clients
.
Para presentar una candidatura, simplemente lea la siguiente descripción del puesto y asegúrese de adjuntar los documentos pertinentes.
Role Overvi
ewThe Key Account Director is a senior, revenue-owning role responsible for the strategic management, retention, and expansion of the company's most critical customer
s.You will operate at executive level both internally and externally, driving long-term partnerships, leading complex commercial negotiations, and ensuring sustainable revenue growth across your portfoli
o.This role requires a combination of strategic vision, commercial leadership, and strong stakeholder management in an international environmen
t.
Key Responsibilit
ies
Strategic Account Leader
- shipOwn the commercial performance and long-term growth strategy of a portfolio of strategic enterprise acco
- untsDefine and execute multi-year account plans aligned with the company's growth object
- ivesDrive expansion through upsell, cross-sell, and increased solution adop
- tionLead complex contract renewals and multi-year commercial agreem
ents
Executive Relationship Manag
- ementBuild and maintain strong relationships with C-level stakeho
- ldersAct as a trusted advisor, positioning my client as a strategic pa
- rtnerLead executive-level business reviews focused on value creation, ROI, and transformation initia
- tivesAlign client priorities with the company's product evolution and innovation ro
admap
Cross-Functional Collabo
- rationCoordinate closely with Sales, Product, Customer Success, and Finance
- teamsRepresent strategic accounts internally and influence decision-
- makingEnsure consistent delivery quality across multiple geographies and sol
- utionsContribute to product strategy through structured customer fe
edback
Risk & Opportunity Man
- agementAnticipate and mitigate churn risks at an earl
- y stageIdentify growth opportunities across regions, business units, and us
- e casesLead recovery plans for at-risk a
- ccountsMonitor market trends and competitive d
ynamics
Leadership & Best P
- racticesSupport and mentor account management teams when
- relevantContribute to the development of strategic account management fr
- ameworksHelp structure scalable processes and governanc
e models
Succes
- s MetricsNet Revenue Retent
- ion (NRR)Renewal rate and contract val
- ue growthExpansion revenue and account pe
- netrationCustomer engagement at execut
- ive levelProduct xhfqzwm adoption and footprint
- expansionProfitability of strategic
accoun
- ts Profile8–12+ years of experience in enterprise account management, strategic sales, or commercial leadership withi
- n B2B SaaSProven experience managing large, complex, multi-million-euro enterpris
- e accountsStrong executive presence with the ability to engage and influence C-level st
- akeholdersDemonstrated success in complex negotiations and long sa
- les cyclesExperience operating in international, multi-country en
- vironmentsStrong commercial mindset combined with strategi
- c thinkingData-driven approach to decis
- ion-makingComfortable working in a matrix or
ganisation
Key R
- equirementsStrong experience with enterprise Saa
- S solutionsDeep understanding of complex customer environments (multi-entity, mu
- lti-region)Familiarity with CRM and customer su
- ccess tool sFluent in English
and Spanish