Position Overview
Essential Duties & Responsibilities
· Greeting customers and delivering excellent customer service.
· Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages.
· Cleaning and sanitising work areas, utensils and equipment
· Cleaning service and seating areas
· Describing menu items and suggesting products to customers
· Servicing customers and taking orders
· Ordering, receiving and distributing stock supplies.
· Receiving and processing customer payments
Experience, Skills & Knowledge
· Great communication skills
· A happy, friendly personality
· Customer service skills and knowledge
· High level of attention-to-detail
· Good level of literacy and numeracy
· Enthusiasm to develop your skills and knowledge
· Adaptable to change and willing to embrace new ideas and processes
· Ability to work unsupervised and deliver quality work
· Positive and approachable manner
· Team player qualities