¡Hi! ¡We are Cheil Spain!
Cheil Worldwide is a full-service agency from brand building to digital transformations creating excellent data-driven experiences for every customer. As part of Cheil Worldwide, Cheil Spain plays its part in one of the world’s biggest agency networks – comprising 54 offices and 9 affiliates in 43 countries globally with more than 7.000 employees and 700 clients around the world. Cheil Spain is made up of 100 employees from different disciplines, who are passionate about innovation in all its forms. We offer a wide variety of marketing and advertising services, including strategy and planning, creative, content production, traditional and digital media advertising, influencer marketing, event marketing, e-commerce and performance marketing, among others
.
✔️ Your role at Cheil : Digital Signage Operations Manage
r
✔️ What we are looking f
or?
The Digital Signage Operations Manager oversees the strategy, deployment, operations, and continuous optimization of Samsung’s cloud-based digital signage ecosystem powered by Samsung VXT (Visual eXperience Transformation), ensuring operational excellence and effective retail execut
ion .
✔️ Key Responsibili
ties:Digital Signage Strategy & Gover
nance• Define and execute the VXT & Digital Signage roadmap aligned with business object
ives.• Establish governance, operational standards, and best pract
ices.• Drive automation, optimization, and digital transformation initiat
ives.
Platform Ownership & Oper
ations• Own VXT platform administration and perfor
mance.• Ensure platform stability, compliance, and u
ptime.• Oversee Digital Signage infrastructure deployment and optimiz
ation.
Content Management & Retail Act
ivation• Manage content publishing, scheduling, and quality c
ontrol.• Collaborate with cross-functional teams to maximize campaign
impact.• Support retail activations and product launches ensuring brand consi
stency.
Technical Leadership &
Support• Lead resolution of platform, connectivity, hardware, and content
issues.• Manage support processes, escalations, and SLA compliance with Samsung and external p
artners.• Maintain operational standards, technical documentation, and risk mitigation pro
cedures.
Vendor & Budget M
anagement• Manage relationships with technology partners, suppliers, and service p
roviders.• Own operational and project budgets, ensuring cost efficiency and alignment with business pr
iorities.• Monitor vendor performance, service delivery, and contract co
mpliance.
Analytics & Continuous I
mprovement• Monitor operational KPIs, platform performance, campaign effectiveness, and network ut
ilization.• Identify opportunities to improve content performance, operational efficiency, and customer e
xperience.• Lead automation, standardization, and continuous improvement in
itiatives.
Stakeholder Management &
Leadership• Partner with SEIB, HQ, Retail Operations, Marketing, Creative, an
d IT teams.• Lead cross-functional projects aligning business and techno
logy goals.• Coach and develop DS Specialists while fostering a collaborative and high-performan
ce culture.
✔️ Key Skills & r
equirements:
7+ years’ experience in Digital Signage, Retail, CMS Platforms, MarTech or related
environments3+ years leading teams and regi
onal projectsAdvanced knowledge of Samsung VXT and/or Sams
ung MagicINFORetail deployme
nt experienceBudget ownership and vendor manageme
nt experienceAdvanced Excel, PowerPoint and rep
orting skillsPower BI or Tabl
eau desira
ble
Languages:B2 / C1 le v el of En g
lish required.
✔️ We would like you to bring together attitudes that hav
e to do with
...
Soft Skills:
• Leadership & Te am Development – Develop high-performing teams and foste
r accountability.• Stra tegic Thinking – Align Digital Signage initiatives with bus
iness objectives.• Stakehol der Management – Build strong relationships across Samsung, Che
il, and partners.• Communication & Collaboration – Coordinate effectively across cross-
functional teams.• Custo mer Centricity – Drive premium retail experiences and b
rand consistency.• Adaptability &a mp; Resilience – Thrive in fast-paced and changing ret
ail environments.• Organization & Prioritization – Manage multiple priorities, project
s, and deadlines.• P roblem-Solving – Resolve operational and technical challe
nges efficiently.• Proactivity & amp; Ownership – Take initiative and accountability from plann
ing to execution.
✔️
Cheil offers you:
Work in a growing environment, focused on creating and innovating with multidisciplinary and multicultural teams in Creativity, Digital Performance, Retail, D
ata and Technology.✍️Stable position: Permanent contract because we want you to be part of Cheil and be able
to develop with us.Salary: To be negotiated based on experience.
Bonus Performance.Internal trai
ning opportunities.❤️Social Benefits: Restaurant Tickets and
Medical Insurance.Timetable from Monday to Thursday from 09.00-18.15 and Fridays from 09.00-15.00. July and August, we have an intensive working day, Monday to Friday
from 8:00 - 15:00.Hy
brid working model.️22 days of annual leave, plus 24 and 31 December a
nd Advertising Day.Possibility of incentive for attracting new clients and new employees to Cheil. Help
us to keep growing!We are located in Alcobendas and we have a direct bus service, 100% free, with departures from Plaza Castilla, Chamartín and Nuevos Minister
ios to our off
ices.
✔️ Next steps:
Are you motivated by what you have j
ust read? Join Cheil!If you are passionate about the world of advertising and have experience leading teams, we invite you to send your CV and cover letter. We hope to have a high-level professional who will help us continue t
o grow in the market.