TEAM & STRUCTURE
- Reports directly to hotel management
- Works closely with the Spa Manager and General Manager
- Oversees daily operations, ensuring an exclusive and well-maintained environment
Financial & Operational Oversight
- Develop and manage the annual budget in collaboration with ownership
- Monitor costs and expenses (e.g., towels, maintenance, staff needs)
- Identify new revenue streams beyond memberships, including events and premium services
- Club Management & Member Experience
- Oversee daily club operations, ensuring a seamless luxury experience
- Drive membership engagement and satisfaction through personalized services
- Coordinate with hotel management to offer exclusive guest experiences
- Maintain the club’s prestige while fostering a welcoming community
- Events & Community Engagement - Plan and execute exclusive events, social gatherings, and club activities
- Strengthen member connections through bespoke experiences
- Collaborate with PR and communications teams to attract high-net-worth clientele
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
ADECUADO CANDIDATE PROFILE
KEY QUALIFICATIONS
- 5+ years of experience in guest relations, front office management, or club operations
- Strong client-facing charisma and relationship-building skills
- Ability to curate and execute events, social gatherings, and wellness experiences
- Experience in PR, communications, and marketing to attract and engage members
- Exceptional operational and administrative capabilities
- Budgeting and cost control experience preferred, but not essential
- Proven ability to increase revenue through events and services, beyond membership fees
- Ability to collaborate closely with hotel management to create a seamless guest experience
- Fluent in English and Spanish preferred