* Configure and maintain Kinaxis Maestro at a functional level* Support training initiatives for Kinaxis Maestro and related systems* Serve as the main point of contact for day-to-day support to end-users* Collaborate on user adoption strategies and enhance user experience* Design, develop and maintain our DP-DRP solutions, adhering to best practices and Core Model standards* Support the deployment of DP-DRP solutions to new sites and markets* Oversee the Kinaxis integration model with multiple SAP ERP systems globally, ensuring data flow is seamless and efficient* Translate business needs into system requirements and estimates* Manage project documentation at both functional and technical levels* Participate in testing activities, including unit testing, integration testing, and user acceptance testing* Act as a point of escalation in troubleshooting and resolving issues during implementation and post-deployment* Ensure system stability by driving continuous improvement and issue fixing* Adoption of Agile mindset and ways-of-working in our DP-DRP domain* Foster a culture of continuous learning within the team through knowledge sharing* 2-5 years’ experience as functional analyst in supply chain planning domain* Experience with an enterprise SCP application such as Kinaxis Maestro* Kinaxis Rapid Response hands-on experience (highly desirable)* Good knowledge of application integration process points with execution systems (SAP APO, PP, PI, MM, SD, QM;
E2Open Collaborative Inventory Management, Collaborative Order Management)* Demonstrated expertise in working with SAP ERP systems* Proficiency in troubleshooting and resolving production support issues* Experience with Agile methodologies, practices, and tools (JIRA/Confluence)* Experience in Pharma/life sciences/healthcare industries is a plus* Strong analytical and logical thinking skills* Proactivity and ability to work under pressure with strict deadlines* Excellent team spirit and collaboration skills* High level of accountability* Strong facilitation and communication skills* Ability to influence a diverse mix of internal and external stakeholders* Adaptable, flexible, and quick learner* Capable trainer and clear communicator* Knowledge of SAP Enable Now (advantageous)* Ability to work effectively within a matrix organizational structure* Self-motivated team player with a proactive approach to staying updated on innovative technologies* Coordinate with digital product development teams to integrate planning considerations into new product launches and updates* Understand Business needs and translate them into technical requirements* Bring Business added value to support business transformation* Support activities to roll-out solution on new sites/markets* Ensure day-to-day operational excellence of the solution* Drive AIMS (external service provider responsible for production support services) to resolve escalated incidents and problems
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