Are you looking for a challenging project in a multinational environment where you can develop personally and professionally?
This is your opportunity! We are looking for you in our Quality Department for the position of:
Complaints Management Technician
Your mission will be:
Managing customer and consumer complaints.
KEY RESPONSIBILITIES:
Receipt and registration of complaints.Investigation of quality incidents and cause analysis.Management of analyses and tests.Preparation of reports and responses to customers.Implementation of corrective actions.Integral management of complaints.Technical assistance to customers.WHAT DO WE OFFER YOU?
Professional development.Teamwork.Continuous training with annual training plans.A team of highly qualified professionals from whom you can learn every day.Flexibility:
Flexible working hours and annual holidays.Social benefits:
100% subsidised corporate cafeteria, private health insurance, life insurance, monthly product package, among others.GET TO KNOW US
At Persán, we have a crucial mission to fulfil:
to bring our products anywhere in the world, #foracleanandhealthyworld.
We are a multinational with the DNA of a family company, combining the best of each model:
the international presence, diversity, and globalization of a multinational company along with the closeness, agility, and flexibility in decision-making and adaptation to change of a family company.
Our goal is clear:
To become the simplest sustainable multinational in the world.
The guarantee of success of our "One Billion" Strategic Plan will be a result of the 4 key pillars that define us:
PeopleTechnologyR&DSustainabilityWe differentiate ourselves by the added value we bring through our great human team, our constant commitment to innovation and technology, which translates into products of the highest quality. All while ensuring the global sustainability of the Company.
Join the team and be part of the true Butterfly Effect!
REQUISITOS MÍNIMOS:
University Degree.Experience in Customer Service positions.Must have a high level of English, minimum C1.Proficiency in office tools.Good social and communication skills.Analytical and problem-solving capacity.Teamwork.Quick learning agility.