Customer Service Contact (Supply Chain Project Support)
At
K-LAGAN, we’re waiting for you to keep growing together!
We are an international company providing strategic technological services, deeply committed to our team and to society. We offer solutions in IT services, engineering development, electronics, and R&D; projects. We are dedicated to hiring the best talent regardless of race, religion, gender, age, or abilities, while promoting both professional and personal development.
Are you passionate about
Supply Chain and project management in the industrial sector ?
Would you like to take part in new product launches and be a key player in integral logistics operations?
Then this opportunity is for you!
We are looking for a
Customer Service Contact (Supply Chain Project Support)
to join our team and collaborate on
new product industrialization projects. You’ll play a critical role in coordinating Supply Chain activities, ensuring smooth logistics execution and supporting continuous improvement initiatives.
Experience in the automotive sector is required.
Main Responsibilities
Manage
Supply Chain activities
to support new product introductions (P1/P10) while meeting all project milestones. Act as a
member of the project team
from the RFQ phase (NPA milestone) through Start of Production (SOP). Define
logistics and supply chain concepts, supporting quotation and implementation phases. Coordinate
SIOP/MPS volumes
to align customer forecasts, production needs, and supplier capacity. Interface with
Material Planning and Production Control
to ensure timely supply and delivery of new products. Lead and maintain
Logistics FMEAs, ensuring risk management and preventive actions. Define and validate
packaging concepts
for Finished Goods, Work-In-Process, and supplier packaging. Establish
transportation and warehousing strategies, coordinating with regional logistics teams. Ensure all logistics processes comply with plant Supply Chain strategy and Valeo standards. Monitor
Supply Chain KPIs, minimizing obsolescence and managing inventory accuracy. Support
continuous improvement
of Supply Chain processes and contribute to safety, quality, and environmental standards (TS16949, ISO 14001, etc.).
Requirements
Degree in
Supply Chain, Industrial Engineering, Logistics, or related field. At least
2-4 years of experience
in Supply Chain or logistics project coordination (automotive or manufacturing preferred). Knowledge of
planning systems, ERP tools, and logistics processes. Experience leading or participating in
industrialization or new product launch projects. Strong
English/Spanish communication skills
(written and spoken). Proactive, analytical, and detail-oriented mindset with a collaborative approach.
What we offer
At
K-LAGAN, we want you to enjoy the full experience of being part of our team, which is why we offer: Team-building activities and continuous support from your Project Manager. Career and Training Department with tailored learning opportunities. Special company events (Summer Dinner, Christmas Dinner, Solidarity Day). Your
birthday off
— enjoy it how, where, and with whomever you want! Discounts on childcare, gyms, and more.
Do you think this could be interesting for you?
Join K-LAGAN and be part of an international team where innovation and growth never stop!