Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.
Are you passionate about the gaming industry and ready to take on a dynamic role that bridges the gap between internal teams and external partners? Join us at Light & Wonder, where you'll be at the forefront of our mission to deliver exceptional service and innovative solutions to our merchants, partners, and customers in Northern Europe.
As a key player in our team, you'll leverage your excellent market knowledge and stakeholder management skills to ensure high-quality standards of service. You'll actively engage and onboard new merchants, promoting our cutting-edge products and services tailored to the gaming industry. Your role will also involve supporting product development by identifying functionality gaps and new requirements for the gaming vertical.
You'll be responsible for growing, monitoring, and updating your pipeline within our CRM system, ensuring that you stay on top of your queues. Overseeing the submission of complete applications for new merchants and acting as the liaison between internal teams and partners/merchants will be crucial aspects of your role.
Additionally, you'll participate in projects relevant to the Sales team and overall sales targets, and you'll have the opportunity to attend gaming-related trade shows and webinars to promote Light & Wonder.
If you're ready to make a significant impact and be part of an exciting journey in the gaming industry, we want to hear from you!
Key Responsibilities: Have strong stakeholder management with our current operators’ merchants, partners and customers ensuring high quality standard of service. Excellent knowledge of the markets and customers in Northern Europe. Ensuring a strong link between our internal teams and those current merchants/partners and customers as well as new business. Actively engage and onboard new merchants Actively promote our products and services relevant to the gaming industry Support product in identifying functionality gaps and new product requirements for the gaming vertical Growing, monitoring, and updating your pipeline within the CRM system and ensuring that you are on top of your queues Overseeing the submission of complete applications for new merchants Being the liaison between internal teams and Partners/Merchants Participate in any projects that the Gaming team are working on that are relevant to the Sales team and overall Sales targets. Attend Gaming related trade shows and webinars to promote Light & Wonder
Preferred Traits, Knowledge, Skills, and Abilities: Fluency in written and spoken English and Spanish (other regional languages considered an asset, especially French) iGaming and land based experience Ability to demonstrate strong sales & negotiating skills alongside interpersonal and communication skills Experienced in delivery strong product presentations that have led to successful outcomes Proven experience of meeting sales-based targets will be considered an asset Being able to take responsibility and ownership of your role, duties with a sense of enthusiasm alongside a positive and resilient attitude Have a strong solution-oriented mindset with a strong customer relationship management ability to drive performance, targets and KPIs.
This role will require travel to and from prospective merchants throughout Europe and the US to participate in on-site, offsite and virtual meetings which could result in evening and weekend work. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is not an exhaustive job profile so the successful candidate may be asked to perform other duties as and when required.
Why work for us...some of our benefits include: Competitive salary and commission structure incentive Relevant paid business travel & expenses Pension contributions or equivalent (Country specific) Employee Assistance Programme Subject to Country, quota of annual leave days' (inc. Public Holidays) Paid leave to work on charitable projects & wellbeing Access to Reward Hub, a reward platform offering shopping and lifestyle discounts/cashback Training, support and career development